|
|
Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.
Big Money Wasted? We think that's going a little far. The BMW is a great car -- if you like high-strung racing cars in street garb. Unfortunately, lots of everyday consumers buy these things thinking that because they're expensive, they must be reliable and trouble-free, which is about as far from the truth as Stuttgart is from Santa Monica.
All cars require maintenance and high-performance cars require lots and lots of very expensive routine maintenance. Also they're notorious for being afflicted with all kinds of exotic problems. If you're really into cars, understand them and are willing to lavish time, money and attention on one, the BMW may be for you. If you're looking to raise your self-esteem by buying something really expensive, we recommend real estate.
A few of the more recent complaints ...
Tony of Sacramento, CA June 30, 2008
Tony of Sacramento CA (06/30/08)
I bought a 2000 323I about two years ago, I have replaced the rear window regulator, the expansion water tank, the radiator, the water pump, and now the latest problem is that the right blinker just keeps on blinking. I took it to the dealer and it's going to cost me another 300 dollars to fix this. This is ridiculous, i have pontiac fiero with 250K miles and neve had this types of problems...Never again BMW..
Kevin of Jacksonville, FL June 26, 2008
Kevin of Jacksonville FL (06/26/08)
i have replace 8 windows regulator on my 2001 325i. and now the ac fan is not working, I have to get a blower motor, and the gas cap need to replace due to the senser problem, check engine lights up. signal light head light bulb need replace 2 times every year maybe more. windshield wiper you can only get it from bmw part store, or order online. my 97 toyota never has those problems. I hate my bmw.
Katrine of Lake St. Louis, MO June 20, 2008
Katrine of Lake St. Louis MO (06/20/08)
BMW Owner's BEWARE! I drive a 2004 BMW 330CIcM and LOVE my car.... until this past Monday night. I was leaving work at 3:30 (on a hot afternoon)... unlocked my trunk and put in my laptop... unlocked the driver's door... got in... closed the door... put my key in the ignition turned the key to start my car the doors locked. NOTHING HAPPENED! I pushed the clutch all the way to the floor (althoughcome on!!! - I know how to start my car!) tried in neutral tried in 1st gear STILL NOTHING. So now I'm getting really hot so I go to open my door so I can get out. ABSOLUTELY NOTHING! My key-fob won't unlock my doors my unlock button won't unlock my doors! I can't roll down my windows - now I'm really HOT and starting to panic. I crawled to the back seat thinking I can pull down the back seats and use the emergency release in my trunk to get out! That wasn't happening either! I called my BMW dealer thinking, certainly there's an over-ride on the locks that they know about. I spoke to someone in service who stepped me thru everything I had already done. He told me he had no clue and instructed me to call Roadside Assistance. They told me to call 911!!! I immediately called my husband (who is 28 miles away!) and told him I was in trouble asking him to hurry up and get to me with his key to my car (I'm thinking my key-fob went dead). I then called 911. As I was explaining to the man on the other end of the phone my situation and where I was my phone went dead!!!!! Okay I'm still trying to remain calm and in control. I calmly got my charger out of the glove box and plugged it in! NOTHING! Now I'm starting to panic. The police arrived in about 5 minutes (by now I'm in the car at least 20 minutes). He tried to use the jimmy to unlock my car. Each time he'd get the lock up the car would automatically lock itself again (sound like a Stephen King film!!!?). Now he's on the phone calling the fire department. Using a crowbar they had me pass them my valet key thinking they could unlock the door from the outside - WRONG! The fire department gets the lock up far enough so I can possibly try to pull it up. First off, at this point I am so hot and sweaty I can't grab anything! Using a napkin I grab a hold of the lock and pull with all my might - WOULD NOT BUDGE! Now the police and firemen are on the cell phone calling my husband to see how close he is - - of course it's now close to 4:15 and he's stuck in traffic! At this point I am beyond hot and starting to have trouble breathing! They called my husband again to let him know I'm getting distressed (that's putting it mildly!) and they might have to break a window while they continue to look through books they have trying to figure out how to get me out. My husband tells them to do whatever is necessary - just get me out. Before breaking the window they had me pop the hood. One of the guys pulled a cable from the positive side of my battery which did a quick reset and immediately one of the policemen yanked open my door right before it relocked itself! Once my husband got to me we found out that not even his key worked!!! My husband and I had the car towed in the next day to the dealer only to find out that my battery failed which put my car into some sort of valet mode - thinking someone was trying to steal it so there was no access to the car whatsoever. I asked the dealer shouldn't I get a warning indication that my battery is low - they're response was not necessarily - especially if a cell goes bad!!! I have done some research on the web and found others have experienced the same problem. This feature of BMW's is not even close to a safety feature! God forbid my car was on fire or I was sinking in water! I've watched all the What To Do In The Case Of shows and thought I knew how to get out of my car only to find I can't! BMW needs to own up to this problem and FIX IT before it causes someone's death unnecessarily! In the meantime I am going to order a Life Hammer so it's in my car. You can find them on-line.
Gregg of Monroe, LA June 19, 2008
Gregg of Monroe LA (06/19/08)
When we purchased our preowned 2004 325i,it was still under the original factory warranty, and, were told that the previous owner had also put an extended warranty on the car that would cover everything except tires.When our car needed brake pads, we made an appointment to have them installed. When we went to pick up the car, we were shocked to recieve a bill. Because we were both told at the time we purchased the BMW that the extended warranty would cover all except tires. Had we known at the time we purchased the car that we did not have warranty plan that would cover repairs, we would have gladly purchased the correct one ourselves. We tried to talk with both the salesman and the service manager, Dewayne, but got nowhere. During a one year period, our family purchased 3 vehicles from Hixon's. Another BMW 325i and a Ford F150. Today, my mother took her BMW into have the oil changed. At the time she purchased her BMW, we were also told she had the warrany that would cover repairs. Today, she took her BMW into Hixson's for an oil change and was told she needed to buy the warranty that would cover repairs, because she would need brake pads soon and that without the extended warrantly, it would cost her 900,.00. She called us and said, the same thing has happened to me. What should I do? I'm sure that this will also probably get us no where but I can assure you that we had owned Mercedes,Cadillacs,and Toyotas in the past and we have NEVER been missinformed about warranties. Obviously those companies want return customers. We have sent many customers to Hixson's but if this is the way they do business and represent BMW, we will never do business there again, nor send other friends and family to them.
Jennifer of Dallas, TX June 17, 2008
Jennifer of Dallas TX (06/17/08)
I purchased a BMW in the certified used BMW dept. I had multiple problems with this vehicle. The vehicle broke down a total of 13 times in one year and had to be towed. Five of those 13 times if was due to the same gas problem. For some reason the vehicle would register it had a half a tank but would suddenly run out of gas. This would leave me stranded in dangerous situations. Finally, one of their mechanics admitted he had broken the fuel pump and sent all the pieces up into my fuel line thus clogging the system. I found this out after Mortiz and BMW of North Texas both assured me they had already checked the fuel lines. The last time the vehicle broke down I was almost hit by a semi. The vehicle also had a fault battery, brak issues, smoking cigarette lighter, etc etc. I was so disgusted and felt so bad selling this rotten vehicle to someone else I ruined my credit and allowed it to go back. I have had an attorney talking to Mortiz/BMW but we have not filed suit yet. I do plan on contacting another attorney to actually file a suit. This is wrong and BMW should not promote these vehicles!!
Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.
|
|
|
MOST-VIEWED PAGES
|
|
NEW COMPLAINTS
- Etsy.com
- Fashion Bug
- Shoprite
- US Loan Assistance Center
- Tavern On The Green, New York, NY
- All American Chrysler Jeep Dodge, Midland, TX
- Atlantic Auto Mall, West Islip, NY
- Route 280 Auto Group, Orange, NJ
- Classic Ford of Columbia, Columbia, SC
- Vanderstyne Toyota, Rochester, NY
|
|
|
Print This 
Email This
