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Ronald of Shabbona, IL August 4, 2009

On June 16, I assisted my aged father in the purchase of a 2008 Ford F150 pickup truck> After viewing the AutoTrader internet advertisement for this truck, I telephoned Mr. Rivernider, Ft. Lauderdale, FLA. After several indepth conversations with Mr. Rivernider, Rivernider explained that he could not provide title nor ship the vehicle until paid for in full. R. Rivernider gave his descripion of the truck and stated that the vehicle had "a full factory warranty from Ford" and an 8' truck box that is necessary for our farming operation.

On the afternoon of June 16th we completed an electronic wire transfer of 9,980 into Mr. Rivernider's personal account at the Bank of America. The truck arrived in Illinoios via an auto transport carrier on July 4, 2009. Upon arrival, the truck in fact had only a 6 1/2 foot box and MOST importantly, the vehicle was inoperable due to hevy flooding that the vehicle had been subjected to.

Inspection revealed that the flood waters had been so deep that dried silt/mud were in the structure of the engine hood, and the flood waters had left now-dried mud and silt in the acrylic panel that protects the speedometer and dashboard guages. There was rust on the fabric upholstery of this vehicle that was purported to have only 10 miles. The vehicle engine did not operate, presumably due to water damage to the highly specialized electronics that were subjected top the flooding. The vehicle was rolled off the semi truck, stored in our garage and has not been moved since it arrived.

Mr. Rivernider's advertisement stated that the vehicle carried a full factory warranty from Ford which is fraudulent as Ford Motor Company specifically voids warranty coverage on vehicles that have been subject to damage from fire, FLOOD, or accident. The resolution we seek is for Mr. Rivernider to arrange for the return of the vehicle, to return the 9,980 paid for the vehicle and the 450 paid to transport this vehicle to Illinois under the false pretenses that Rivernider posted on the Internet via AutoTrader.

Cindy of Beavercreek, OH July 31, 2009

I bought an ad on AutoTrader.com for 125 on Tuesday, but they never posted the ad and refuse to help me. I have contacted customer service many times via phone & email and get the same answer "it will be available in 24 hours". Can someone please help me?

Diana of romoland, CA June 6, 2009

My husband and I bought a 2000 ford focus through autotrader about 3 months.After about 2 weeks later i noticed a oil leak also the car wouldnt start. We have had to replace the battery cables they fix the leak from the head gasket and the coolent pipe. well its in the shop again today with the same problems it wouldnt start and the leak is back. They have checked everything, its not the alternater. Too many problems for only having this car for 3 months..

Paul of Quincy, MA April 20, 2009

took my daughter to look at cars. what a mistake. this place is a ripoff. the ad in autotrader said 9,988. the car needed 4 tires bald. also took another car brakes pulse. said they would replace tires. then the price was wrong it was 13,839. what a waste of time. i will tell eveyone i know about this place. beware.

Roger of Eustis, FL April 3, 2009

March 26,2009 I posted my pickup truck for sale on Autotader.com. Ad #200183685. I have searched many times several different ways and cannot find the ad. I have emailed and called them but no response.

I lost 49.00....

Jeff of Glendale, AZ March 23, 2009

Autotrader.com charges different prices for the same ad based on where you live. I AM TALKING ABOUT AN ONLINE AD. How can the price be different for an online ad. It is a national database and all ads are treated the same when it comes to where a person lives. This is usery.

If yo live in Phoenix, AZ the standard ad is 35.00. If you live in Milwaukee, WI the standard ad is 15. Finally, if you live in Mobile, AL the ad is free! That is price gouging.

Kevin of Plymouth, OTHER March 16, 2009

I took out Autotrader car insurance on 2 Feb. It is now 16 Mar and I stll do not have an insurance cover note, which means I am unable to get car tax. I have complained to them again today and t seems that they had recorded my address incorrectly. I am hopefull that they are now sending to the corrct address.

I have been extremely inconvenienced. I have had to pay out a lot of money on taxi's. I have not been able to travel in my car. I have not been able to visit friends and family. I have still been charged by them, but I have not been able to use the car. I have a sorn in place as the car is not parked on a public road, so I would not have had to pay for insurance for the period of time in question.

Dan of Cos, CO March 15, 2009

My wife and I saw a 2004 Infiniti QX56 online on Unitedautoimports, cars and autotrader. On both websites the ad for this car said that it had a sunroof on this vehicle. I printed the ads for these vehicles stating that the vehicle comes with a SUNROOF. This was FALSE ADVERTISEMENT! This vehicle does not contain a sunroof. We sent the dealership a 1000 deposit for the vehicle.

And then we found out after we sent the deposit that this vehicle does not have a sunroof and now Uno Imports does not want to refund my deposit of 1000. This all happened the morning of March 13, 2009. The Manager Wally was also very rude about this disrespectable on the phone and not willing to work with me.

Ramin of Pasadena, CA March 6, 2009

The contacted me to help sell my car which was advertised on Auto Trader. They charged 300 for the service to find customers for my car. Their website promised to refund the 300 if the car was not sold for 90 days. 90 days passed and they did not call a single time or do anything to sell the car. i sent the request for refund back on 4-18-08 and have not received the refund. I have called many times and each time was promised a date to get refund, the day they promise passes by without any refund.

300 for advertisement and their service fee.

Anita of Mustang, OK February 24, 2009

The seller used autotraders trademark to scam me out of 3000. I trusted the email I received confirming the sale was from autotrader. Ebay sends the same type of sale confirmation; so, I thought nothing of it until the seller stopped communicating. I wish autotrader would have warned me when I asked for the sellers contact information. I've filed reports with IC3, autotrader, Oklahoma and Florida police depts, and moneygram with no avail.

This was to be my son's first car. I'm out 3000 and am still suffering emotionally as a result of being victimized.

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