AutoTrader.com

Auto Trader proudly displays the fact that if your vehicle does not sell in 90 days, you are entitled to a refund if the proper form is submitted and all terms have been met. What they do not display is the fact that the request for refund must be postdated 91-111 days after the ad was begun. That gives a 10-day window only to be refunded. This information needs to be displayed in the same way that the "guarantee" that the car will sell or your purchase will be refunded!

Two bald tires, blown rear exhaust box but worst of all, fuel pump tampering. The electrics leading to the pump had been altered recently and both fuel pump and in-line fuel filter next to the fuel tank had impact damage as if they were hit by an object. To try to sell a vehicle in an unroadworthy state, this company should come under your review as they are in my opinion, chancers. They were given several chances to resolve the problem, but after less than 3 hours of purchasing the car, they refused to take phone calls from mobiles, landlines or a local public phone box in their area, but sold the car as roadworthy and mechanically sound?

False ad price on AutoTrader Car ID: AT-12A28778. Return to this vehicle quickly by searching with its AutoTrader.com Car ID (or, "AT Car ID"). The price is $15,998.00, but the price was really $26,000.00. The dealer confirmed the price and availability by phone on Wednesday, April 18th but refused to sell the truck for the advertised price on Thursday, April 19th. The dealer did not remove the ad on Autotrader.com.

On March 2007, I saw advertisements on Auto Trader for a 1992 BMW 325i. The purchase price was $3,500. I went to look at the car and because I was in desperate need of a car, I decided to buy the car. There was a female sales person that I spoke with. I asked her what type of payment they take. She told me that they take all types of payments, but if you pay with a check or credit card then the car and $150.00 fee. I really need a car to get back and forth to work so I decided to buy it. She told me to write two checks, one for the amount of $2,000.00 and the other for $1,650.00, I did. The sales person told me that I would get my title in the mail in two weeks.

I drove the car home and I started to have problems with the car, so I called the dealership. I couldn't get in contact with someone for two weeks. When I did get in contact with the lady that sold me the car, she told me to bring in the car. I came in to have the car check out. When I was there, I asked her have they cashed my check. I had checked my bank account and the check had not been deposited. She told me no, I told her that I would like to get my checks back and pay for the car with my credit card. She went and spoke with the owner and she told me that would be no problem. She took my credit card and swiped it and charged me a $3,650.00 for the car. She told me that the guy that does the account was out for lunch and that she has him pull the checks and send them to me in the mail along with the title.

I found out from my bank statement that the check was cashed. The check for $1,650.00 was cashed the same day that I came to the dealership for the second time. The second check was ran three different times and cashed over two months later. I contacted the owner of the dealership and spoke with him in person and over the phone. He refuses to give me my money back. To this day, I never received the title for the car. The car does not run. The motor has gone out on the vehicle. I was charged twice for a lemon. I never received my money back to this day. The owner of the dealership runs an unethical business where he scams people out of their hard earned money.

I place a worry-free ad and figured my car would either sell or I get a refund. The car did not sell, even after pricing it way below blue book value. Their terms and conditions have changed since I placed my ad and refuse to honor the original terms. Now, they say the ad must run 90 days and if you want a refund, you must send written verification 91-111 days after the ad has run in order to receive a refund. That was not true when I placed my ad. If your car does not sell, you will receive a refund. It didn't matter how long the ad was running. Live chat is worthless. I spoke with someone named Gwendolyn. She is an absolute basket case. All she could do was quote current terms and conditions and then tell me to call in if I wanted to speak with someone else.

I am going to post my negative experience all over the web including AutoTrader.com. My car is not for sale anymore. I decided to keep it. The ad will stay posted with my negative experience. Avoid this online fraud shop. Crooks are also flocking to it, just like eBay. I got several unsolicited calls from brokers that told me they have people interested in buying my car but it would cost me $225 for them to sell it. I said fine, sell it, then I'll pay you $225 from the money that I receive. Well, they didn't like that. They wanted their money upfront. I wonder why? Maybe because they didn't have anyone interested in my car? AutoTrader didn't care either. I immediately took down my phone number so I could filter that spam out.

I purchased a 3-week ad. I could not find my ad online, so I questioned them about it. I was told that it was being reviewed (which I understand). My issue is that the ad was reviewed (and not available online) for 48 hours. The 2 days that my ad was not visible online was subtracted from the 3-week ad that I purchased. I paid for a 21-day ad and only got 19 days.

We placed an ad for our classic 1955 Chevy Bel Air. A no-brainer to sell, or so we thought.

One inquiry asked that we post additional pictures of the interior, we did. We purchased an additional six pictures at $20. In what we assumed was a simple mistake, they charged us twice for ordering the extra photos. We have called customer service and were on hold for over 50 minutes before hanging up in disgust. We have sent three emails (with no response) and have gotten nowhere to resolve this problem. Fortunately, I can just dispute the extra charge when we get our bill.

Overall, the response to our ad has left us very disappointed as they have really been bogus to downright scams. Nothing serious has come from advertising with them. The website is hard to maneuver and a lot of steps have to be repeated.

We will never use their services again and will continue to advertise locally. Beware of anyone offering full price off the bat; asking for you to hook up your bank with PayPal or has some excuse as to why the need to leave the country or won't be available to meet eye to eye. They're out there folks, and Auto Trader will do nothing to help you or protect you.

Hope someone is going to read this and take heed. Think carefully before advertising your vehicle with Auto Trader. They are a rip-off.

We paid for an 8-week ad. We didn't receive many calls and when we searched our listing using the sort by price, low to high, we could not find our ad. The reason for this is that Autotrader.com does not sort all of the ads by price. They group them according to how much the ads costs.

Premium listings cost an additional $20 and then your ad will be in the top group by price. If someone had a listing in one of the Featured or Standard groupings, your ad maybe missed. Because when you sort the ads by low to high price, a potential buyer may not realize that when he gets to the highest price he can afford, he still can continue scrolling or he can still get to the next page where there is a whole new group of ads and the prices will start on the low side again. This is so not right.

My husband purchased a vehicle from a dealership 3 months ago. We were told to go home and wait for the paperwork in the mail. By the time we had to make a payment we realized that the bank was charging us a different price. They explained to us that the purchase price for the van was $6,975. The price was fixed from $4500 to $6975 after we left the dealership.

The heating system was never right from the beginning. The vehicle also had no rear headrest in the second or third row and the whole muffler system had to be replaced. We called the service contract and had to pay money towards installing a new heating system that is still not operating. Parts of the system are still missing.

Now, the van is out of the shop and the back heating system is still not working. The service contract is giving us a hard time about fixing the problem. Who can we sue in order to get justice, we feel so victimized and can't believe that a business would risk losing or paying out more money in the end.

My son purchased a car on AutoTrader in May 2010. He answered the ad for a Honda. The website said that the purchase price was insured for $5,000. Meaning that if something went wrong during the transaction, the buyers didn't have to worry about not having their money refunded. We contacted AutoTrader and they said that there was nothing they could do. I call the local police, like the local police really care about the money you are scammed out of by a worldwide site? My son paid $2,200 twenty two hundred dollars on a car and set up payments for 2 ($700) installments.

When he wired the money to the listed owner on AutoTrader, the man took the picture of the car down and no longer contacted him. I have since, reported this to Internet Fraud Department with the US but have gotten no response. I will not cease trying to recover my son's money. He is serving his country in the Air force and in pre-med. We have worked hard as a family to attain all we have and will not allow this to go resolved. I need an attorney who is willing to look over all of our receipts and email correspondences.

I located a truck on AutoTrader that I wanted to purchase for my business. I first attempted to contact the "seller" via the number provided on the ad but it went directly to fax. I then sent her an email about my interest in the truck. She asked for my contact information on order to forward to the third-party agent for securing the funds until the transaction was complete. I followed the instructions on wiring the funds via Western Union. I attempted to call several times after that to follow up on the process but to no avail.

A few days later I received another email stating that I needed to send an additional $2500 to secure insurance for the time the truck would be in my possession for inspection. I again asked the "agent" to contact me via phone for clarification on this additional request. He stated he had no way of doing this. I requested my money back and he basically said that it was not possible to get my money back. I then told him I would forward his information on to the proper authorities and he replied via email to do as such.

I listed a 40 Ford on Auto Trader at a cost of $100.00 for 2 months. I tried to list it in their Hot Rod printed magazine, but the website tried to force me to list it in both the "classic" and "Hot Rod" magazine at double the cost. It would not let me select only the "Hot Rod" printed magazine so I listed it online only. I later saw the "Classic" and "Hot Rod" printed magazine were combined into only one magazine. They tried to charge me double for a single magazine. Auto Trader is a rip-off.

I was victim of scam using AutoTrader.com trade mark and licensing to sell vehicles. I went looking for Fraud Awareness on site and discovered it at the bottom in small, almost unnoticeable print. I contacted AutoTrader about the problem and spoke with an operator about the problem. I was informed of policy that I had already discovered too late, and was told that the link had been removed under suspicion of fraud (3/24/10on day of purchase). I had, however, recieved a verification copy of email notification of seller through AutoTrader.com, though when the ad was removed, I was never contacted by the site notifying me (as possible buy) that the link had been removed and why. Had I been informed of the reason, in a timely manner, I could have stopped payment at the source (Moneygram) before the money was collected (3/25/10). I lost $3,282.00 from 401k general purpose loan taken to purchase vehicle.

I responded to and advert on the Auto trader website (UK) about a Audi A2 reg number WF04 HCV. The woman advertising had said that we needed to contact her by email as her phone was not working. i did so and was told that she had recently moved from Wocester UK back to Hungary, as she was pregnant and wanted to return to her home country. she said that she had had alot of time waster's in the past and did not want to come all the way back to the UK if i was not serious, i assured her i was and i did the moneygram transfer she had insisted i do.

luckily when she asked me to scan the moneygram receipt to her i covered up all personal details including the reference number. She the replied saying she needed to see the reference number and the signatures before she would book a ticket to come back to the UK to show me the car. this is when alarm bells started to ring! I had a few thousand pounds at stake so i rushed to the nearest Thomas cook to try to get this money back, only to be told there is a problem and i must return to place we did the transfer, which is only open again on mon! it's sat today and i have to sit and worry about the fact that i might not be able to get this money back!

if i had given them the details they would for sure have my money already. how can criminals like this be allowed to advertise in a company of this size and stature? Auto trader should take some responsibility for this, why is it so easy for these criminals to set up an advert, surely more in depth research should be conducted before they are allowed to place an advert?

When I raised my concern with an agent and asked for an extension or refund, he simply said that he was not authorized to perform either measure. I know that nothing will come of this posting. But I would like to share my less than stellar experience with AutoTrader.com and I would recommend saving your $39 and spending it on something worthwhile. I lost $39 as well as my time spent avoiding their upsells and posting an advertisement that attracted not one inquiry.

I was let go on Oct 16th and after several emails and phone calls and after being hateful I finally got the cobra info on Nov 4th. No phone calls from HR and benefits for several days. no response and lack of caring! This is also a discrimination case! due to pay so they can sell the company after lowering the bottom line to look better and to get more money to after the sell. I was also let go over the phone with NO exit interview and no other call from HR! After 5 years of service I thought I was owed more than this. I was also close to getting paid for the stocks that I was giving but not now since they let me go before I was vested!! This is the worst company I have ever been involved with!! Everything is good will I was there and I made the company millions!!!! and I was screwed!!

On June 16, I assisted my aged father in the purchase of a 2008 Ford F150 pickup truck> After viewing the AutoTrader internet advertisement for this truck, I telephoned Mr. Rivernider, Ft. Lauderdale, FLA. After several indepth conversations with Mr. Rivernider, Rivernider explained that he could not provide title nor ship the vehicle until paid for in full. R. Rivernider gave his descripion of the truck and stated that the vehicle had "a full factory warranty from Ford" and an 8' truck box that is necessary for our farming operation.

On the afternoon of June 16th we completed an electronic wire transfer of $9,980 into Mr. Rivernider's personal account at the Bank of America. The truck arrived in Illinoios via an auto transport carrier on July 4, 2009. Upon arrival, the truck in fact had only a 6 1/2 foot box and MOST importantly, the vehicle was inoperable due to hevy flooding that the vehicle had been subjected to.

Inspection revealed that the flood waters had been so deep that dried silt/mud were in the structure of the engine hood, and the flood waters had left now-dried mud and silt in the acrylic panel that protects the speedometer and dashboard guages. There was rust on the fabric upholstery of this vehicle that was purported to have only 10 miles. The vehicle engine did not operate, presumably due to water damage to the highly specialized electronics that were subjected top the flooding. The vehicle was rolled off the semi truck, stored in our garage and has not been moved since it arrived.

Mr. Rivernider's advertisement stated that the vehicle carried a full factory warranty from Ford which is fraudulent as Ford Motor Company specifically voids warranty coverage on vehicles that have been subject to damage from fire, FLOOD, or accident. The resolution we seek is for Mr. Rivernider to arrange for the return of the vehicle, to return the $9,980 paid for the vehicle and the $450 paid to transport this vehicle to Illinois under the false pretenses that Rivernider posted on the Internet via AutoTrader.

I bought an ad on AutoTrader.com for $125 on Tuesday, but they never posted the ad and refuse to help me. I have contacted customer service many times via phone & email and get the same answer "it will be available in 24 hours". Can someone please help me?

My husband and I bought a 2000 Ford Focus through AutoTrader. After about 2 weeks later, I noticed an oil leak; also, the car wouldn't start. We have had to replace the battery cables. They fixed the leak from the head gasket and the coolant pipe. Well, it's in the shop again today with the same problems--it wouldn't start and the leak is back. They have checked everything; it's not the alternator. There's too many problems for only having this car for 3 months..

took my daughter to look at cars. what a mistake. this place is a ripoff. the ad in autotrader said $9,988. the car needed 4 tires bald. also took another car brakes pulse. said they would replace tires. then the price was wrong it was $13,839. what a waste of time. i will tell eveyone i know about this place. beware.

March 26,2009 I posted my pickup truck for sale on Autotader.com. Ad #200183685. I have searched many times several different ways and cannot find the ad. I have emailed and called them but no response.

I lost $49.00....

Autotrader.com charges different prices for the same ad based on where you live. I AM TALKING ABOUT AN ONLINE AD. How can the price be different for an online ad. It is a national database and all ads are treated the same when it comes to where a person lives. This is usery.

If yo live in Phoenix, AZ the standard ad is $35.00. If you live in Milwaukee, WI the standard ad is $15. Finally, if you live in Mobile, AL the ad is free! That is price gouging.

I took out Autotrader car insurance on 2 Feb. It is now 16 Mar and I stll do not have an insurance cover note, which means I am unable to get car tax. I have complained to them again today and t seems that they had recorded my address incorrectly. I am hopefull that they are now sending to the corrct address.

I have been extremely inconvenienced. I have had to pay out a lot of money on taxi's. I have not been able to travel in my car. I have not been able to visit friends and family. I have still been charged by them, but I have not been able to use the car. I have a sorn in place as the car is not parked on a public road, so I would not have had to pay for insurance for the period of time in question.

My wife and I saw a 2004 Infiniti QX56 online on Unitedautoimports, cars and autotrader. On both websites the ad for this car said that it had a sunroof on this vehicle. I printed the ads for these vehicles stating that the vehicle comes with a SUNROOF. This was FALSE ADVERTISEMENT! This vehicle does not contain a sunroof. We sent the dealership a $1000 deposit for the vehicle.

And then we found out after we sent the deposit that this vehicle does not have a sunroof and now Uno Imports does not want to refund my deposit of $1000. This all happened the morning of March 13, 2009. The Manager Wally was also very rude about this disrespectable on the phone and not willing to work with me.

The contacted me to help sell my car which was advertised on Auto Trader. They charged $300 for the service to find customers for my car. Their website promised to refund the $300 if the car was not sold for 90 days. 90 days passed and they did not call a single time or do anything to sell the car. i sent the request for refund back on 4-18-08 and have not received the refund. I have called many times and each time was promised a date to get refund, the day they promise passes by without any refund.

$300 for advertisement and their service fee.

The seller used autotraders trademark to scam me out of $3000. I trusted the email I received confirming the sale was from autotrader. Ebay sends the same type of sale confirmation; so, I thought nothing of it until the seller stopped communicating. I wish autotrader would have warned me when I asked for the sellers contact information. I've filed reports with IC3, autotrader, Oklahoma and Florida police depts, and moneygram with no avail.

This was to be my son's first car. I'm out $3000 and am still suffering emotionally as a result of being victimized.

Autotrader deleted my Ad and wont reinstate it until I send them a copy of my insurance card or title or other proof of ownership. They require me to touch or modify the ad every month to keep it up and I have followed their requirements but this month my ad was not longer online. They said they automatically deleted all ads over a certain age and the only way to reinstate it is to send proof of ownership.

I asked for a refund and got an email saying the ad was back online under a new ID number and it was there but a week later, when I checked, it was gone again and now they will not reinstate it without the new information. They will not issue a refund.

The ad was scheduled to run until it sells and the car has not sold. I want either my money back or my ad back online.

I listed my car on autotrader.com for 8 weeks. The ad was clean, the car was in good condition and fairly priced. I received no calls on the car at all. Finally in the last week I went on line and tried to find my listing. I could not find it!!!

After searching for several attempts I finally found the problem. Autotrader lists the premium listings (those of the dealers) ahead of the private sellers - regardless of the search criteria. This information is not disclosed to sellers prior to listing their car. Buyers are unaware of this little scam either.

Hint - sorting by price does not return the lowest or highest priced car in the database, because they will always display the premium listings first. In my case a standard search within a 25 mile radius (default search parameters) of my area code returned 1000 cars - all premium dealer owned automobiles. My car would only show up if I performed a very specific search on the make and model. Buyers and sellers beware. This site should not be used to sell or purchase cars from a private seller. BIG RIPOFF!!! Deal on Craigslist.

Lost $49 for the deluxe advertisement package. Still trying to get a refund.

We were with autotrader.com about 3 years ago and their price just went so high and the leads were not all the good for us in this small area of Wyoming. So we cancelled them. They kept sending us bills and we would call in and cancel, but for some reason our sells person never got it cancelled correctly wonder why?

Anyway, so just 3 months ago we had a sales person come in and tell us that they are really advertizing in this area and how many local leads they would get us. They even went as far as to say Paul, I promise you will [benefit greatly] using autotrader I tried to get him to guarantee that I would get some decent leads and make it worth the $750/month cost. He said he couldnt guarantee but he knew that it would be well worht it since they are really targetting this area.

Needless to say after 2 months with them I noticed that my own website was getting 40 times the number of leads and views than what I was getting with autotrader. Dont be fooled by number of times vehicle appeared in search just because it appeared in a search doesnt mean anyone saw your vehicle or are even interested in your vehicle. I think by the time its all said and done I will have to complete the contract period $3000 worth and it would have help me to sell 0 cars, got me a total of 23 phone calls that were just bored people wanting something to do, and got me some emails from people 500 miles away wanting to know if they can pay me $500 down and carry the note on the rest.

Overall, it is definently NOT worth the cost. Dealers would be better off using that money to advertize locally.

Lastly, I got almost no serious inquiries about the car. Most of the few calls I received were from scammers promising to sell my car for more than I was asking if I sent them money. Overall a horrible experience and waste of money. USE CRAIGSLIST! I got way more responses from my Craigslist add and it is FREE.

I lost the cost of my ad, which was $70. But multiply that by the millions of car sellers who get ripped off and this is a BIG TIME con game that should be avoided at all costs. I assume it's already been looked into, but to me this outfit begs to be hit with a class action law suit.

Months went by and their technicians has cannot to resolve my issue and their managers refuses to help me. I was forced to use other means to sell my car. On top of that I was also forced to requested a refund and politely did so multiple times. However Autotrader.com felt that my situation is not entitled to the refund and my request was utterly denied. Also their lack of help and service seems to extend this to any further assistance and service. It is now May 2008, the situation has yet to be resolved , their service will not help me out, I cannot get my money back, I am stuck and I really do not know what to do.

I contacted Autotrader.com on behalf of my son who is in the Army National Guard, re: a vehicle of interest. Autotrader forwarded our information to the seller of the vehicle. As per the requirements of Autotrader, we dealt with the seller from then on. Autotrader was given information and proof this particular ad and seller were frauds and removed the ad replacing it with this ad has been removed at the sellers request. We assumed the seller removed the ad as we agreed to purchase the car. Autotrader negligently did not notify any of the customers who inquired about the particular ad of this scam. They were aware of it well before my son sent the seller $3,000 and has not received, nor will he receive said car.

If Autotrader had informed us (and many others I am sure as this scam artist was VERY good), my son would not be out his only savings for a car. If AutoTrader.com would have replaced the ad with a warning that that particular ad was a fraud/scam, we would not have completed the transaction and been taken for his money. I have contacted the FBI and filed a complaint. I have proof and documents of every contact with both AutoTrader.com and the so called seller. AutoTrader.com had a duty to their customers to put them on notice that there was the potential of a scam once they were informed and they failed to do so in so much as I feel they acted as an acomplice in aiding the seller to take my son's money. They were the ones who told me about it after I called regarding the status of the shipment of the car.

I want my son to get his money back and that is all. Obviously the seller (as was reiterated by autotrader) used a bogus name and address. Autotrader's disclaimer states they are not responsible for any damages other than direct damages. That is all we are asking for and they refuse. I sent them all of the documents I saved. I can do the same for you...My son just wants his money back so he can buy a car and start college. He just got out of basic training, and now he has no vehicle to work or go to school. PLEASE HELP.

My son lost $3,000.00, the only money he had to purchase a vehicle so he could get a job and go to college. He is now having to live off the money he was going to use to purchas insurance for the vehicle. His hopes of a fresh start after completing Basic Training and AIT where crushed.

They charged our credit card immediately and have never placed the ad. It has been more than 10 days and they state the ad is stuck! Your kidding. I plan on calling my credit card company to complain and refuse the charge.

AutoTrader charged me $39 for an 8 week ad. I periodically would look at for my ad only to discovered the ad was deleted 4 times during the 8 weeks. Took a few days to get it back each time. I don't know how many days in total during that time frame that the ad didn't run. They refuse to refund my money. My opinion is that their practices are deceptive to private sellers.

Wasted time prepping the ad and pictures. Lost $49 bucks for the deluxe ad.

I wish I had read the entries on this site before I listed my suv for sale on autotrader.com. I spent time and money for nothing more than a handful of phone calls from other companies offering to sell my car for a fee. So in the end, I paid Auto Trader to list my car for these other companies to see and call me to solicit more money from me. Thanks for nothing Auto Trader. Consider my 69 bucks a gift. Maybe they can take half that amount and donate it to a cancer charity at the least.

We listed our car on Auto Trader and have received nothing but calls from solicitors wanting to sell our car for us. When we asked for a refund, we were told Auto Trader gives NO REFUNDS UNDER ANY CIRCUMSTANCES!

Paid $79 for time-unimited ad 6/29 (ad d 52128713)in return for the promise to be able to edit photos. I was never able to add or change photos, to my selling detriment. I asked for a partial refund, but they refused saying it was a server problem happening to all, for several weeks.

Then, in another add for limied time, aid $33 for 21 days (ad id 52197999), but ad did not appear for3 days. Getting extension took 3 calls, delays, long holds and still not sure if the ad will appear.

They are unresponsive. This seems like a deceptive business practice, scheme to take in money and or fraud. With thousands of ads, it seems ripe for class action against autotrader.com

Unfortunately I decided to sell my car at this website. This was the most miserable online service I ever used in my entire life. When I uploaded my ad, I had to call customer service and had to wait over 20 min. Updates take an eternity (over 2 days!!!), I got only one potential buyer through this website and around 30 from (the free) craigslist.com over a period of more than 2 weeks. The fees are high and any pathetic upgrade is a complete ripoff. I would never recommend this to anyone and I will tell about my experience to all people I know. I would rate this product as a MONUMENTAL DISASTER!

Didn't sell the car I had for sale but got tons of calls from resellers to be my agent to sell the car. Also got 2 emails for the same thing.

Didn't sell the car but got many annoying phone solicitations.

I put my car for sale in a online service, that links to Carfax, it asked to view the history of my car, so i clicked on it, it told me i had 13 records found in our database IMPORTANT! The 13 records on this 1991 CHEVROLET CAMARO RS may confirm a clean title history or uncover potential problems. Find out by ordering the complete CARFAX Vehicle History Report.and by the way 13 records found in our database was printed in bold red and so was IMPORTANT! when i called the online service to inquire about the link they used on the site she told me maybe i would want to buy carfax then she went on to say this could be as simple as oil changes and i told her that was what it was then, but nevertheless to me it inplies danger on this car. i have tried to reach Carfax but the phone # i found for them is a very general voice mail.

this is a very misleading link and its really sad to have to suggest inorder to get business, plus i have taken classes in suggestive selling, one great tool is customers remember what you say last then first!!!!!(clean title history or uncover potential problems)make them turn this wording around and lets see how well they will comply.