Complain about a product or service

Automotive Warranty Services, Inc.

5050 North Broadway, Chicago, IL

Dwayne of Champaign, IL January 27, 2009

Dwayne of Champaign IL (01/27/09)
I purchased a 7 year extended warranty for my car from Warrantybynet. Vemeco the Administrator authorized the claim. Vemeco refers me to Heritage. Heritage will not pay, says it is now with Butler. Butler has moved to Ohio and is not paying. I have a 1485 claim from 06/08 that is unpaid. I still have 14 months of coverage left on the policy.

I had to shell out the 1485 from my pocket at the service center. The original warranty boosted that all claims would be paid by credit card ffrom their insurer directly to the service center.

William of Cedar Park, TX January 27, 2009

William of Cedar Park TX (01/27/09)
I spent 150 for an extended warranty through this company. The warranty is supposed to cover drivetrain, steering racks, ps pumps etc. My steering rack went out while the vehicle was still covered and the company is saying they will only pay 300 towards this repair. A new steering rack and labor is 1600. They will only pay to have the rack remanufactured. They will not purchase new original equipment parts

Kevin of San Clemente, CA January 24, 2009

Kevin of San Clemente CA (01/24/09)
now that random, excessive, repeat phone calls on extending my car warranty has diminished, it appears that now they are bypassing phone calls and sending mailers with the same deceptive sales pitch. I saw a news spot recently where someone from some government agency said if nobody complains, nothing will be done. I used to get weekly phone pitches with urgent messages to extend a warranty. Now its happening via junk mail. Therefore, I am complaining. about this misleading process. I realize nothing can be done, but I was surprised about the issue with phone calls when nobody cared.

Mickie of Las Vegas, NV January 23, 2009

Mickie of Las Vegas NV (01/23/09)
I get at least 5 calls a week about my car warranty expiring - I see there are multiple complaints about this situation on your website. I've tried to get the company information but just get hung up on. What is being done about this nuisance? I've even told them I'm on the do not call list but they do not give company information so you really can't complain about them directly.

CONSTANT AGGRAVATION

Linda of Westland, MI January 16, 2009

Linda of Westland MI (01/16/09)
The call was a message regarding that my vehicles warranty was to expire, push one for a representative or two if I did not want to keep the warranty, I chose one...the real person ask me for my vehicle registration number and make, I replied they called me and would they not have that information. and I ask them how they got my phone number the next thing I heard was a CLICK.

I do not know what the damage will be, they could have been slamming my phone using it for other scams, I just think this kind of thing needs to be sent to my Attorney General in the state where I reside, and I will do that next. He is good at expediting answers for anything I have sent him.

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