Complain about a product or service

Automotive Warranty Services, Inc.

5050 North Broadway, Chicago, IL

Jancie of Sheridan, AR February 23, 2009

Jancie of Sheridan AR (02/23/09)
This company has called several times in the past several months. They called three times during the week of February 16-20. They called again today, February 23. When they call: 1) the phone rings causing me to stop what I am doing, go to the phone, and answer; 2) there is a recording telling me that my warranty is about to change, so I need to talk with a representative to take care of it; 3) I wait for the representative; 4) when the representative comes on the line, he or she immediately asks for my auto type and year; 5) when I ask he or she a question about what change my warranty will have or which company they are with or their phone number, they hang up on me. Several weeks ago, I told the representative who called to stop calling.

Now every time they call, I stay on the line to get a representative so I can ask questions to try to get information on the company. The most I have been able to get is that: 1) the name of the company is the Warranty Service Center; 2) they service all types of warranties; 3) they really know nothing about my car warranty; they are calling random phone numbers. I am on the DO NOT CALL list and do not want these calls. I have never done business with this company, so they have no right to call. The continued calls constitute harrassment in my opinion. I wish the Attorney General or some attorneys or some other legal officials would find these people and get the calls stopped.

It is upsetting. Several times when I have been watching the phone, waiting for an important call from a family member, the phone has rung and I have rushed across the house to it only to find it is the recording from these crooks. When the phone line is busy with their harassing recorded calls, my family cannot get through with their important calls. Several times, I have run the lenth of the house to get to the phone only to be upset it was all for these peoples cursed recorded call. Almost every day when I check my answering machine after being out of the house a while, there is a recorded call from these same people. I am tired of the harassment!

Luann of Clayton, NY February 23, 2009

Luann of Clayton NY (02/23/09)
Group talked my 82 year old mother into purchasing an extended warranty on her 1996 Jeep. At a cost of 1845.00. She has given them a down payment of 250.00, they will not return money until she returns a packet of information and fuel additive to them. To date my mother has not received the packet.

Gina of Soquel, CA February 22, 2009

Gina of Soquel CA (02/22/09)
My son and I paid 1975.00 ea for warranty extensions for our vehicles through National Dealers Warranty. We just received a notice saying that they have gone out of business by the entity that was supposed to be paid the money for our warranty. We now have no warranties and have been ripped off for our 1975.00 ea. Is there anything we can do??

We are out of pocket a total of 3,950.00 and no warranty.

Denise of Hamillton, ON February 21, 2009

Denise of Hamillton ON (02/21/09)
They regularly call from the number saying my car warrantly will expire. I press 1 to speak to a rep. I ask them where there office is located, they refuse to tell me, then they hang up on me.

I am tired of being harrassed by these people, and them abusing my telephone line which I pay for.

Janet of Vista, CA February 19, 2009

Janet of Vista CA (02/19/09)
Recorded messages are received at our home phone number at least once a day. When I talk to the very rude representative, she refuses to give any info, except for the company name, demands to know my name and then says That's not who I'm looking for. We are on the no call list.

General aggravation at being disturbed, called away from whatever I am doing. I would never do business with this company, so there hasn't been any real economic harm to us.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Share		Follow us on Twitter.

Back to the top |