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Cross Country Auto Transport

J of Detroit, MI May 15, 2009

DO NOT USE THIS COMPANY TO SHIP YOUR AUTO. They have the worse service, no responsibility , no ability to follow thru with simple call-backs, never picked up my vehicle , I called another company and my car was picked up the same day. Cross Country Auto Transport dragged me on for 3 weeks and then v slyishly tried to convince me if I paid another 75 that I might have a better chance of getting my car picked up.... I cancelled them and I haven't received a complete refund yet ... AVIOD them by all means ... find another company

Lisa of Angola, IN March 13, 2009

Scheduled a Chevy Tahoe to be delivered from Angola, Indiana to Camp Pendleton, Calif. Pick up to be Monday, March 2 and delivered by March 9th or 10th. Car was not picked up until Tues., March 3rd after several phone calls. Was told by driver he would be there Sunday, March 8th or Monday, March 9th. Called him several times and was told it would be Wednes., March 11 or Thurs. March 12, by 5:00. It is now 6:00 and no driver, no Tahoe and the driver has turned off his cell phone, so we have no way to contact him. Time to call the police?

Terry of Louisville, KY January 9, 2008

I paid a 200 deposit in advance. They will not return my calls, the car was not picked up when it was scheduled. It is now 4 days late. When I finally reached them after 3 days of calling, they now claim they cannot contact the driver and it may take another week or two. I still cannot talk to the sales person I dealt with - only an uninformed service person who speaks occasionally intelligible english. Also the website offers a discount for military personnel, but they would not honor that offer. This is NOT a military-friendly company and they are unreliable.

Cancelled a trip to be available for the car to be picked up. Sold my car and have no transportation right now.

Michael of Aurora, CO January 8, 2008

I was given a pick up date, and the car was not picked up. I then called to find out why, and they would not answer my calls. I think that they prey on people who buy vehicles on E Bay. They advertise on E bay, and I thought that E bay recommended them. I have no idea where my contract is at this time.

The vehicle was a present for someone. I have no idea as to how I am going to get someone to move the vehicle.

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