A-1 Auto Transport

On September 27th, I called what was listed as A1 Auto Transport on the internet at 1-800-452-2880. I spoke with Ashley to get a quote for shipping my mother's car from Johnstown, PA 15902 to Slidell, LA 70458. I was told it would be $819.00. On October 1st, I called back and was told that Ashley no longer worked there. I checked to make sure the quote was still good. Lori told me it was and assured me that my mother's car would be picked up before the 10th, as I told her my mother was moving and no one would be there after the 10th. The payment was made by Patricia **.

On October 9th, I called and spoke with Ashley who said Lori was fired due to problems with her stealing other worker's clients. Ashley also told me that Lori did not pass on any information regarding the transport and that they would not be able to pick up the car as promised. She said she would get the refund in the mail as soon as possible. On December 5th, I called and spoke with Ashley. I was told the check would be mailed out that Friday and if it was not, she would call me personally to let me know. We have not received the check as of this time. On the contract number 6, it states that refund would be made within 30 days and my mother has not received payment at this time.

I called on December 19th and spoke to Brett who said to email him at **. And he assured me that my mother would get refunded. I called again today and spoke to Nicole who said that my mother is not going to get refunded and she kept hanging up on me. To make matters worse, she had to pay 1500.00 dollars to have her car shipped, as she was put in a bind at the last minute due to the unprofessional way this matter was handled. Please mail my widowed mother's check as soon as possible as she is on a limited income and really needs this.

This company called me on 01/25/11, stating that they are a legal firm and that I received a payday loan deposit of $300.00 on 10/02/10. I told this guy that I never received any payday loans from online and I never heard of the company. I told him there was no deposit in the amount of $300.00 from any company on that day for any month for that matter. These people are scammers. He asked me, "Were the last 4 digits of my SSN **?" He knew the last 4 digits of my SSN number.

He states that I need to get an attorney and I told him that I knew they were a bogus company. They have all kinds of complaints on Ripoff Report.com.

My girlfriend's Honda just got towed. She has a handicap sticker on the car, parked in a handicap spot, with proper apartment pass. It was 3am. She's in the same exact spot she's parked in for 1 year. I happen to sit up and I see through my window, the tow guy taking a picture of her car. I threw on my pants and flew out the door and three flights of stairs. They saw me jumped in the tow truck and sped away.

So, I checked the car. It was parked on the line a bit, so I moved it, made sure both passes were on it, went back upstairs. About 15 minutes later, they came back, and I saw them, this time though they were half way down the street. When I got back upstairs, my girlfriend was on the phone with them. They said her safety inspection had expired. Told her it wasn't their problem, cost $125. I don't see why they drove away when they could have just told me. But instead they felt it was better to take from a handicap person. I wish there was something I/we could do. I've seen them pull 11 cars out of here in one hour.

I received a call in July of 2009 from American Servicing Company (ASC) asking me if I wanted to be enrolled in a loan/mortgage modification. The caller promised me that I will be paying $300.00 less every month until I hear from the bank about my modification status. It sounded good at the time. Who doesn't want to pay that much less every month? So, I registered for loan modification and the process, I was promised, would take about 3 - 6 months. I was also promised that the bank will not ask me a lump sum of the $300.00/month difference if I am denied at the end of the grace period (the first three months). I have called the bank every 2 weeks after the first three months and inquired the status of my modification process. I was told the modification department is working on it and that the department has thousands of application, but they will get back to me soon.

In the meantime, I was told to keep paying the modified monthly payment which I did. A year later, I received a letter that I was denied for loan modification and I owed the bank close to $6000.00. If I don't pay this $6000 plus any late fee they slap on top, I was set to lose my house. During this year long process, I was asked to send pay stubs, hardship letters, and basically, any document they asked was sent to them, followed by a phone call to make sure they have everything they asked. I even talked to Wells Fargo Bank about my status, and they (Wells Fargo) couldn't believe what was happening to me. However, WF couldn't help me because my loan holder was still ASC.

To make the story short, I had to pay ASC about $7000.00 in October 2010 to be current on my mortgage. During this long year period, ASC ruined my credit which I have worked so hard to keep clean. If I had a choice of choosing a mortgage company, ASC will definitely not be on my list of choices. They play around with people's life, lie to people, give you the run-around when you call them, etc. How can people like me bring charges to ASC?

I got two AmEx cards because I wanted to get cash back rewards. However, they will give you a card and promise rewards but once you post a large charge onto your account to get rewards, they will harass you to send them your tax info. In just two months, AmEx screwed my score from 758 to 673. If you don't, they will cancel all your account even though if you spent just 50% within your limits! This company is untrustworthy and will ruin your credit score in an eye blink. Stay away from bait-and-switch crooks!

Pickup was on schedule. Delivery however is a complete disaster. Obviously this driver does not drive on weekends, and in fact is now at his home enjoying his weekend off.

This is a despicable business. Corrupt at all ends. All contracts submitted to me contain 100% disclaimer for broker and drivers. It is ridiculous. This industry clearly needs to be regulated with stiff fines for not meeting schedules, or simply ignoring schedules. I have never been so frustrated by a service like this. It is awful. Drive your own vehicle. At this point, and I still don't have my auto, it has cost me a week rental car and a week in a hotel. that comes to over $2000 in expenses, and will significantly shorten our vacation plans with our family.

I made arrangements with Autotrail Transporters, Inc. on March 22, 2006 to ship my vehicle from Modesto, CA to Hampton, GA. The total cost for door-to-door service was $885.00 with a deposit of $450.00 and a balance of $435.00 due at delivery of the vehicle. The pickup date was scheduled for March 29-30 and delivery in about 10 days. I received a call from A-1 Auto Transport Inc. on March 25 because they had been contracted by Autotrail to transport my vehicle and they wanted to pickup my vehicle on March 27 instead of the 29 or 30, which was the scheduled pickup dates. I said no because I wasn’t planning on being at my destination before the vehicle would have been delivered.

Well, I received a call at 6:00am on March 27 from the truck driver who was sitting outside my house to pickup my vehicle. I agreed to let him take the vehicle and I called Autotrail to let them know that I would not be responsible for any storage fees if the vehicle arrived before I did. I arrived in Hampton, GA on April 6 and called Autotrail to find out when my vehicle would be delivered. They told me they need to contract the driver and call me back. I never heard back on that day so I called back on April 7 at 10:00am. Again, I would told that they needed to contract the driver and call me back. I had not heard back from them by 2:00pm so I called back for the third time.

This time a man answered the telephone. He put me on hold for a few minutes and then proceeded to ask why I kept calling. I explained that I need to know the status of the delivery of my vehicle and I’m tired of being told that someone will call me back. This gentlemen (or lack thereof) proceeded to curse at me and call me several names before hanging up the telephone. I called A-1 Auto Transport since they were the company that had my vehicle. I was informed that they were having a payment dispute with Autotrail and I needed to pay the entire cost of the delivery of my vehicle forgetting the $450.00 deposit I already paid to Autotrail. I was told this was the only way I was going to get my vehicle. I agreed to pay the entire balance and I would contact my credit card company and dispute the charges from Autotrail. This was on Friday, April 7 and the car would be delivered by Monday, April 10.

Of course, the car was not delivered on April 10 so I called back again and was told someone would be contacting me to arrange delivery. I continued to call back each day for the next 3 days and was told the same thing that someone would be calling to arrange delivery. Finally, I went to the location and picked up my car, but I had paid for door-to-door service. These were the 2 most unprofessional companies that I have ever dealt with in my life. They proceeded to treat me as if I were inconveniencing them and in fact I was the one who was being inconvenienced because I had to rent a vehicle for transportation while they played games with me. The payment dispute between these 2 companies had nothing to do with me yet my car was being held hostage.

I was financially inconvenienced because I had to rent a vehicle while my vehicle was being held hostage.

I've contacted A-1 to transport my vehicle from Los Angeles, CA to Baltimore, MD. The car was supposed to be transported by truck and would be insured by A-1 for the transportation with a $500 deductible. Everything was looking fine, and i was even able to track the car online from the West coast to the East coast. An A-1 representative called me about 2 weeks later and told me that the car arrived in Baltimore, MD, but that it had apparently been damaged while the Truck driver was unloading it, but i will just have to submit the paperwork and they would take care of this.

I went to Baltimore to pick up the car, and it was indeed looking like my car collided with another vehicle. I filled up all the required paperwork and sent everything over within the required time frame. A-1's claims department wrote me a letter saying that their truck had been stolen during the transportation, and my car was damaged while in possession of the thieves and A-1 is therefore not responsible for anything. I spent more than $2500 on Body shop + rental car expenses. I'm seriously thinking about bringing them to court.

This guy calls like twice a day, every day. I answer and tell him I'm not interested and he continues to try to force the AT&T service down my throat. Because of it, I will NEVER switch service to AT&T, and I WILL be telling my friends what ******* sales tactics they use.