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Michelin Tires |
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Mari of Temecula, CA December 29, 2009 DEFECTIVE / NEGLIGENT / UNSAFE MICHELIN Tires. My 26 month old (front) tires still have plenty of tread on them, but started peeling off in chunks 3 months ago. I first noticed a problem when my car started pulling slightly to the left, so I took it to a new mechanic for an alignment (Cost: 70.00). After the alignment, my car still pulled to the left, but I didn't have time to go back to the same mechanic because of their business hours. I had to leave work early the first time, so I took it to my previous mechanic and they aligned my car, costing me another 70.00 (after I submitted a 30.00 coupon). But, my car was still pulling to the left, so I take it back, and that's when they noticed it wasn't the alignment; that, in-fact it was the tires. The tires were peeling off in chunks causing my car to drive crooked thus needing to replace these unsafe tires immediately. I called Michelin for help in replacing the tires, they only offered a 30% discount on the price of the tires. I had already negotiated more than that with the tire/alignment mechanic, so I called Michelin back and requested 50% discount on the new tires, but Chris said he would only go up to 40%, and would not go any higher because they exceeded their 45,000 mile warranty. These tires still had plenty of tread on them, and could have easily last another 6 months to 1 year (maybe more), except that they were deteriorating in chunks. These MICHELIN TIRES are UNSAFE and MICHELIN is a NEGLIGENT company for not recalling these tires. kenneth of bristol, VA December 28, 2009 Bought a new michelin 225-60-16 for my lincoln town car less than 100 miles and the sidewall blew out. No impact it just blew out! Dealer claims there was impact and will not replace the tire or return my 164.02. No marks or abrasions typical w/impact anywhere on the tire as can easily be seen. And they seem to be comfortable with keeping my money! Not going to happen! Just the cost of the tire and inconvienience. However at fifty-five mph someone COULD HAVE been hurt! tim of melbourne, FL December 21, 2009 purchased four michelin tires at sams club in may of 2009. they had to be special ordered and cost 141.42 each. the tires were rotated as recommended. tires had to be replaced after 25,734 miles due to tread wear. the tires were p215/60r16 94vmxv4. Michelin has nothing to proud of. LaRita of Lithonia, GA December 16, 2009 I purchased a set of tires (21555R17MX14) on 9-30-09 with 25301 miles on the car at the time of purchase. On 12-11-09 I was shaken when left rear tire blew out and discinerated, which cause damage to body of the car. The car had 26893 miles at the time of the incident. Car was towed to the dealer. Dealer replaced the tire, I paid for the labor, but dealer would not pay for body damage. I am requesting that Michelin pay for body damage and repay labor cost. I could have been killed on the interstate where incident occurred to no fault of my own. It was a defected tire that caused the problem. Being that I had been a loyal Lexus customer, I expected that they would take care of this matter. I was instructed to express my complaint to the tire manufacturer. Michelin, in my opinion is at the top of the line with tire manufacturing and customer service, so I do expect compensation for the repair and labor cost. Thanking you in advance. Ruthann of Westville, NJ December 12, 2009 I bought a 2006 Nissan Quest SE brand new. It came with PAX tires. I did not even know what they were & no one told me anything about them. They are beyond worn out now at 25,000 miles and the expense is staggering to replace them, far more than the price of "regular" tires, even run-flats. My car came with these tires as it was a top-of-the line Quest; I did not order these wheels & tires. Michelin has discontinued the PAX tire system. Now I have to try to find someone who can replace these PAX tires & wheels, which are very expensive & will wear out in another 20,000 miles. By then, there will probably be none to be found since they stopped production on them last year. It looks like I have to buy new tires & wheels for my minivan, which is only 3 years old & has 25,000 miles on it. No one should be expected to have to replace their tires and especially their wheels after such a short time. I know that people have taken Honda to court about these tires but those of us with Quests are just as inconvenienced. We paid good money for our cars and should not be in a position where we cannot get new tires without replacing the whole wheel/tire assembly. This is a safety issue as well. Hardly anyone can work on our PAX systems & if PAX are no longer made, we will not be able to get them at all. How is this not wrong? Nissan never explained this system to us at all. My husband said that he would have had them take the PAX off if he knew that they were not "regular" run-flat tires. We are going to try to replace the worn-out PAX system with other comparable Nissan wheels & tires, perhaps SUV tires. It is not right that we should have to pay for new wheels because of a faulty system which is now discontinued anyway. Glenn of Bellevue, WA November 27, 2009 Michelin LTX M/S All Season P225/75R15 purchased from Costco 11/28/2003. Driver's side rear tire exploded while traveling on Interstate 90 between Seattle and Bellevue WA. The tires are on a 1991 Toyota Extra Cab pickup. At the time of the failure (6:30 p.m. rainy and 50 degrees) there was no load in the pickup and no evidence of any road hazards. The indication was a loud noise and some mild vibration. I was doing the speed limit (60 mph) and pulled over immediately. To my dismay, the tire was shattered. The inside wall appeared untouched, but the outside wall was in pieces. I went to Costco, and they looked at the tire and told me since it was more than 60 months old, the warranty was expired. The tire has approximately 35K miles on it. The reason I am complaining is that I fear to drive my vehicle with the remaining tires. Given the circumstances, I do not want to replace one tire with another possibly dangerous tire. By the way, previously I purchased a set of Michelin tires that lasted over 100K miles. I replaced them (they still had plenty of tread) because of their age and miles driven. Is there somewhere I can complain, or at least send information on what appears to be a recurring problem with Michelin tires? The result is the apprehension and fear of driving on tires that have failed once. The economic impact is that I will have to buy a new set of tires. Given the catastrophic nature of the tire failure, I will not purchase Michelin tires. Scott of Rantoul, IL November 26, 2009 This is my third set of tires on my 1998 Pontiac Firebird. The first set was BF Goodrich TA's. The car experienced very bad vibration and all the shops around here blamed the car. The Firebird only has 70,000 miles on it and has been garage kept its whole life. I went on to replace the wheels and put over 2000.00 in suspension and steering work to try and eliminate the vibration but nothing helped. March 14, 2009 I replaced the tires with a set of Cooper CS4 Touring T's and had an alignment again. The car still had a terrible vibration and again the shop that sold them to me blamed the car. I could not believe it so I went to Indianapolis and purchased a brand new Atlas computer spin balance machine so I could see for myself what was going on with the tires. All four Cooper tires had a bump in the tread. Mary of Norwood, PA November 19, 2009 I bought a 2008 Chrysler Pacifica on 12.05.09 and my car presently has under 30,000 miles on it. Upon inspection on September 3rd I was told the tires were dry rot and cracked. I had to buy new tires to replace the Michelin's that were on it. Michelin, as per their web site, has a 6 year warranty on their tires. Today I was informed that I will not get an adjusted amount for the tires because they were too old. When I got new tires, Hancook brand, I was informed that Michelin has an adjuster and that I would be re-emberced for the faulty tires on my car. I cannot see how Michelin is not accountable, to some degree, for the faulty tires. I paid 700 for the new tires and even the tire dealer said that I would be receiving a rebate for the faulty tires. If you log onto michelinman.com you can read their warranty. I have not exceeded the years for how old the tires were, let alone the mileage. Jamil of Chicago, IL November 6, 2009 I purchased a 2006 Hyundai Sonata back in 2007. The standard tires on these cars are Michelin Tires. The tires (just like the car) was in showroom new condition. However, when the winter months came along, the performance of these tires was anything but new. I couldn't figure it out at first. When I drove the car in 1-2 inches of snow, it would slid and slide every time I barely touched the brake pedal. "And don't let me you what happens on ice". This was dangerous during rush hour traffic. What's worse? The car made a funny clicking noise almost as if slush was building up on the rotors or something. I thought there was a break problem, or a serious problem with the ESC System. I took the car back to the dealer and had it inspected, but they said everything was fine. One day (still winter) while driving, I hit a pot hole, and a silver dollar size lump developed on the driver side (side wall) front tire. I took my car to JUST TIRES and was told that they didn't carry the expensive Michelin Brand tires. However, the salesman suggested that I purchase what he described as a much better brand. [Good Year Eagle GT All Season - Dual Tread Pattern Tires] As I drove from the shop back in the street and onto the snow, it was like night and day. The Good Year Tires dug right into the snow with amazing grip. There was no more sliding when I hit the brakes, no loud funny clicking noises. To convince myself that it really was the tires, I intentionally drove a bit faster in the deep snow. I hit the brakes a little harder than needed. The car did not even sway, but stayed the course as it quickly came to a complete stop. Nowadays, when the subject of cars and tires come up, I tell people my story and recommend they get Good Year Eagle GT All Season -Dual Tread Pattern Tires. It's amazing how a company can get free word of mouth advertising. TONYA of ELKTON, MD October 29, 2009 I am very disappointed in the quality of the Michelin Harmony tires. We have the P195/65R15 tires on our 2002 Honda Accord, they are not even 3 years old and the tread is great, but they are dry rotting. To me that is bad quality tires and they need to be replaced. Someone could get injured or even killed if the tires were to blow. I would like this matter to be taken care of immediately! I should not have to dish out more money for four new tires, when these four have plenty of tread and are still like new. I want these tires replaced free of charge! Advertisement
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