Complain about a product or service

BlueHippo Funding

So what does BlueHippo do? Its Web site says it "helps consumers purchase and finace the products they want and need, inidependent of their credit history." As far as we can tell, it sells plasma TVs, computers and other merchandise through a pay-in-advance credit plan.

To be blunt, it sells stuff to people with bad credit. Its Web site states that customers pay $99 down and make 13 weeks (that's weeks, not months) worth of payments. After that, the merchandise is sent to them and the payments continue until the purchase is finally paid off.

Is this a good deal? Who knows? It's very hard to know what the real cost of the merchandise is, as it's not very clearly disclosed. If it's like most such schemes, the products are priced at full retail and then some, and the fees and interest rates aren't immediately apparent.

On its Web site on March 17, BlueHippo was offering a desktop computer for $99 down and $39.99 per week. It's not immediately apparent how long the payments last but it's quite likely most consumers could find a similar computer for a lot less if they saved their money and paid cash.

But don't take our word for it. Here are some of the BlueHippo customers we've heard from ...

DENISE of philadelphia, PA February 23, 2010

blue hippo was taking 79.00 from my account it total up to over 742.00 when i was unable to contiue the payment.I called the 1800 number and they advise that they will give me are fund but I could purchase items with my credit. I sent them money orders for the shipping and handle because they stated it could not be taken from my credit amount. It has been over 2 years now and I have not received my items or refund. After seeing somany other peoples comments, I realized I was taken for my, I was a fool. I also email them several times concerning this issue. I am unable to locate the email now. I out of 800.00.

John of Monroe, LA February 22, 2010

blue hippo would have to deduct both payments around the 3rd of the month somehow after 340.00 it came to they blue hippo needed money or a payment every other week my payment arragements from the SSD was at different time from what they had told me So we desided that i should withdraw my funds I had put in on account 4695845 and go to the online store pick a product for my refund of the said amount bewteen 300.00 and 340.00 The exact amount would need you to locate but i had been promised my refund product was on its way so many times by there representives it just got irritating with no results I now can,t get in touch with no one from that company CALL BLUE HIPPO IN BALTIMORE MD.

Janet of owensboro, KY February 21, 2010

I bought and paid for a monitor two years ago from Blue Hippo. I have not gotten my money back which was 287.00 nor did I get the product. Each time I have called ( now number disconnected) I would be told it was on its way from shipping department and if I have not recieved the product ( which is not availible) with in 30 days to call back. This went on for two years! I want my money back !!!!

Phyllis of Williamsburg, KY February 21, 2010

Did not receive the 999.00 rebate from them. I was counting on it to help pay my bills

Bety of Bellevue`, NE February 19, 2010

On Dec.4th they was paid 99.00 from my bank as first payment for a loptop and after they got the money I would received paper work to fill out and sign and return to them so I can get the item. It's almost three months and I can't hear from them. The number the mr. jarry gave me which should be the customer service number does not even responding, both numbers I've been trying to call since the got my money is saying the cerkit is bussy please try later, but going on for amost three months now and I want my money back.

Angela of Monticello, NY February 19, 2010

in 2008 I answered an ad for financing a computer, supplied all information including my banking information and money was deducted from my account. Upon further investigation of the company, I decided I no longer wanted to continue the agreement. I was told no refunds only store merchandise, I have since tried to contact the company to obtain store credit and perhaps purchase items since they will not give me my money bakc but have been unable to reach anyone either by phone or web.

LINDA of NORTH HILLS, PA February 17, 2010

I paid my layawage agreement off , account number 6939711. After pay off I was suppose to receive digital camera, color printer and a device to be connected to my computer that types as I speak. I have called the number above numerous times all I get in click sounds I don't think the phone line is connected anymore. I cannot contact this company. Also the websit doesn't even help me with is Bluehippo.com. Thank you.

Regina Mapp of Humble, TX February 12, 2010

I ordered my laptop on 12/06/08. I didn't receive my laptop until after 04/28/09 and that was after I faxed my information back to them a 2nd time. I was promised free merchandise after the end of my term and now it has been several months and I still haven't received my free items but you have taken all monies out of my account and maybe more. The phone number that I have isn't working and I need my merchandise immediately before other actions are taken. I am ver dissappointed in your process and you are very unprofessional! Send me my MERCHANDISE!!

Sherry of Clanton, AL February 8, 2010

Over two years ago I talked to a person on the phone about a computer. They took my information and told me the plan. I talked to my son and he said it was not a good deal. I called back and canceled my order THAT SAME DAY! I never heard anything about it any more. Now I find out that I have a judgment against me because of this company.

This is totally wrong. I have been trying to find a phone number for this company and can not find any way to contact them. Is there any way to get in touch with ANYBODY about this? Every time I try to get a loan this judgment comes up and it is hurting me greatly!

Mary of Freeville, NY February 8, 2010

I paid the total of the cost of a desk top computor and never got the computor. Everytime I call them they eighther never answer or it rings busy.

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