Complain about a product or service

Columbia House

NICKIE of Houston, TX January 30, 2010

I have fullfilled all obligations to Columbia House in reference to ordering products. I reviewed my current credit report only to discover inaccurate information. I have not been notified or billed. I will dispute this item. I have been turned down for employment because of the amount and the newness of the collection.

Louie of La puente, CA January 29, 2010

Got a call 2 months ago about some supposed DVds we bought from Columbia House 15 years ago that we never paid for. My wife and I don't remember any such DVds we did use to buy from Columbia house but we always finished are contract with them, why now after 15 years to ask for movies, witch we can't even remember about and have this agency International Collection agency call every now and then, asking us to pay this dept or else! they claim Columbia been sending notices to our house calling us since 08 trying to collect this dept.

Lies all Lies". What a scam this is it looks like were not the only ones caught up in this little scam! What needs to be done is everyone complaining about the same thing should file for a Class Action Law Suit against Columbia House for implementing such false accusations. Me and my wife feel emotional drained by these calls I personally have medical problems witch are even more aggravated by these calls from International Collection Agency Columbia should Apologies to everyone who they been witch Hunting! over these stupid Dvd's

Andrea of Fort Oglethorpe, GA January 28, 2010

I received a phone call at 9:36 a.m. from Takhar Group. I called back to see who it was. They said that I owed Columbia House 99.76. I tried to explain that I fulfilled my obligations and always paid for any movie I ever ordered. The lady I spoke with was very rude and begin raising her voice to me and threatening me. But then she said if I pay it they will send me vouchers for future movies. She was very rude so I just hung up.

She said her group would place this on my credit report for 7 years if I didn't pay them. I just received a notice from my employer that they will be closing on 1/31/2010(Cumberland Hall). This collection matter is the least bit of my worries right now but it would be nice to speak with someone who is not rude and explain.

Rosetta of Inglewood, CA January 26, 2010

I have never ordered a DVD from Columbia House. I received a call from a company called National Recovery Agency telling me that they were trying to collecton a debt for columbia house. This was Dec. 2006 or 2007, because when they called I was crying because I had lost my husband 12/7/2006. I explain that I never ordered a dvd. I never received a bill from columbia house.

Now National Recovery Agency has contacted me again,1/25/2010, and I received a letter from them today,1/26/2010 regarding Capital Management Vent for columbia house.

This is the first letter i have received from anyone. I don't even know who capital management vent is. I never received anything from them either. They have put this on my credit report what can i do?

esteban of la puente, CA January 21, 2010

they called saying i owe 135 dollars for a columbia house dvd membership which i never sign up for... i never order any dvd's i have cable! really i know the economy is bad but to charge people for so called membership, i ask for proff he said he could give any.... i want this matter to be done with!

Susan of Baldwin, NY January 15, 2010

A couple of years ago I started getting calls from Columbia house saying that I owed them 30.00 for a movie titled the pursuit of happiness. I told them I never ordered or received said movie.I in fact asked them to provide me with something showing I had ever made this request. They couldnt, and I made it clear I would not be paying.

Many months later I started getting calls from collection agengies about this. I also explained the situation th them and after awhile it stopped so I assumed it was straightened out. Now after months and months it has started again and somehow they have gotten my cell phone #. They used to only call my home. How can I make this stop? and what if they have damaged my credit report for something I never ordered. I fear my credit has been damaged.

Anna of Urbana, IL January 5, 2010

Columbia DVD Membership. Yesterday, I got a phone call from DVD membership house. I have canceld this membership in 2002 when I noticed that they keep sending me unwanted DVDs. For the last 7 years, I haven't get any contact with Columbia. So, it was forgotten and becmea history. All of a sudden, I got a phone call whole 7 years after saying that I owe 74! I had an argument but they hung up. I got several phone calls probably from them, but they didn't answer. I have a paper to submit tonight, I can't waste my time with them. What should I do?

Susan of Beaverton, OR December 21, 2009

I joined Columbia House for the 3rd time. I left the last 2 times because they wouldn't stop sending me unwanted DVDs. It was normal at first but I stipulated they were not allowed to use my credit card info and that I would pay by check or credit card and that I wanted to be billed. After a while I got a letter saying I was delinquent in paying for an item. I thought I had paid but it was my mistake. Up until this point I logged in and paid my bill with a debit card. When I checked I found an unauthorized withdrawal for a movie I did not order and did not authorize payment for. A few days later the movie turned up, 2 weeks later another and another until they had nearly 80 dollars of my money and I had 4 god awful movies I didn't order. Meanwhile they begin to send me threats about the first movie I hadn't paid for, yet they had no authorization to go into my credit account. So I owed them 20 and they owe me about 80. They said if I sent the movies I didn't ask for back to them they would give me my money back, I did but no money and now they are going to report me and ruin my credit. Oh they also told me I authorized the payments by merely using my debit card to pay one bill. This is a lie. I can't contact these people as they have changed their number again.

NaTisha of McComb, MS December 19, 2009

I ordered two dvds. when i received that order, the package was opened and i was missing one dvd. i tried contacting them and now on my bank statement they billed me TWICE for the dvds when i only wanted a replacement for the dvd i was missing. now i have been billed double for dvds i do not need and that i definitely did not order!

SUSAN of HIGHLAND, CA December 17, 2009

They sent me a DVD that I did not order and I called Customer service and they told me to mark on the outside return to sender which I did. I never opened the box. Now they keep charging me for a movie that I returned. I went into my account on line and it dosen't even show this DVD at all. I keep reading horror stories of how they extort money out of people. I am afraid. I lost my job and I can't afford to pay for movies that I never bought. Please help

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