Strayer University

Ron of Columbia, SC September 21, 2009

Since the beginning of the Summer quarter I have been requesting for the release of Pell Grant that was credited to my account. I was initially given the statement that there were no set dates to release payment, the Federal Government had not release the funds and that there were no contact number for the school to check on funds. I was able to locate information pertaining to my request online. A phone # and that the funds were allocated to school and the guideline, policy and regulation for disbursement.

However, dispite my efforts via email to get a response from the school on the release of the grants funds, has failed on every level from the Financial representative Erika Johnson to Business office Manager Sandy Cannon. The quarter has ended and we will enter new quarter Oct. 12, 2009. Please assist in resolving this issue:

Thomas of Levittown, PA October 4, 2007

Thomas of Levittown PA (10/04/07)
I have attended two classes at Strayer university since April 2007. I am a military veteran and was told by campus director Rick Reikob that Strayer accepts military credits. I have had two official military transcripts sent to the university. After not receiving any feedback about the transcripts for a considerable amount of time, I contacted the university.

The first copy was misplaced, and I was asked by the Dean, Dennis McGeehan, to send another copy, which I did. To do so, I had to contact the Department of Veterans Affairs, and then they forwarded the copy directly to the university. Both times the transcripts were received by the university. Again, the first copy was lost, and the second copy has yet to be evaluated. This process has taken much longer than was explained to me by several Strayer personnel, including Dean McGeehan. This delay in evaluating the transcripts has caused me to not be able to enroll in Fall semester, since I do not wish to take a class that I may not need to take based on the evaluation. A university that I previously attended offered me thirty credits towards my military training.

I have provided all information as requested, but feel I am not getting an honest answer from anyone at Strayer. I have sent numerous emails, as well as phone calls, to several different Strayer personnel but received no solution as of yet.

I have a delay in the pursuit of my degree, which I am hoping to receive as quickly as possible. Hopefully, obtaining this degree will enable me to change career fields and allow me to earn a higher salary, which will better provide for my family.

Wilford of Beltsville, MD December 15, 2003

Detailed Complaint: I called Strayer University and made an appointment to visit their school. I went in and sat down with the counselor to go over the paperwork and the schedule. Right then and there I told the counselor I could not do the class because the time conflicted with the day job. The counselor then tore the paperwork up and told me ok. I never signed anything and I never attended the school. They have sold the account to a collection agency Financial Accomodation. I have called the school several times and I have called accomodation and they keep saying I owe this bill.

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