Complain about a product or service

Loan Modification Group

Joyce of reston, VA November 13, 2009

My boss told me about his cousin who had modified his loan successfully. He was also working with this company. So since I had 4 properties all worth 100,000 to 150,000 less than I bought them for and my son and his wife were in a similar situation with their one house we decided to use them. We both faxed them everything they asked for - they told us to stop paying our mortgages and they started supposedly negotiating with Countrywide (now Bank of America). To make a long story short - my son had a day off of work last month and saw a man walking through his yard and when he asked if he could help him - the man said he was looking at the house as it was being auctioned that day. We called Loan Modification Group that day and found out that Randy - who we both had been working with was gone and were assured that my son's house did not go to auction. After thinking about this for a while my son made a few phone calls and found that yes indeed their house had been sold back to their bank - who by the way would not accept money from them when they started trying to pay them again and would not talk to them on the phone - that was HSBC. So without knowing it their house sold at auction and they have to move out, no options.

My son paid 3000 to modify his loan and not only did it not get modified - it went to foreclosure and was sold at an auction and the first they knew of this was the eviction notice. I was served papers on my Florida property and was told that if I didn't respond in 20 days the property would be foreclosed on. I called the Loan Modification Group and someone that supposedly has some knowledge of law told us we had to fly down there to give our response. She typed up a one page response and told us to do that. We ended up hirng a lawyer in Florida who put in a 15 page response for us and we did not have to fly down there. We have paid them 10,000 for 4 properties and we still don't know what is happening with our 3 VA properties and I am not sure how to find out. We are not quite sure what to do now, except help my son move.

Carlos of Visalia, CA October 12, 2009

I made contact with Don W in Feb 2009.A Co-Worker had went thru him and claimed to have gotten results. After my initial contact with him it became a phone tag any time I tried to make contact. The last time was the third week of Sept 2009. A Message was left on my phone that they were to meet with BofA one last time to finalize the Modification on Sept 30th and I would receive forms via fed-ex.

Today (10/12/09) I went to there web site to get their phone # and found the web site no longer exits. After locating the phone # I called to find Don W no longer works there. The people who answered the phone were rude and told me Don's supervisior has taken over they sent my call to voice mail and I had to leacve a message. at the time of this writing 2 hrs has passed. I called again and was meet with rudeness. Is there a Class action law suit against them? Will this complaint go to the Attorney General's Office?

Dal of Porterville, CA July 18, 2009

I was referred to Don W By a friend. He told me that he could get 63000.00 and a 4% loan mod on my house for 3000.00. I told him I didn't have that kind of money, He said miss two house payments and that would cover the fees. He also told me that once the process started everything froze (credit rating, house payments). I did as he asked. That was in January, it's now July, my credit is shot and my house is in foreclosure. Then Don calls and nonchallantly tells me that the best they could do was a temporary drop to 5% interest only payments on the house for 24 months, and that was only if I could catch the house up current within a week. I was able to scramble and sell to make up what I had fallen behind.

teresa of riverside, CA June 24, 2009

On december 8th 2008 i paid loan modifications of america 3995.00 to try and get me a modification on my loan.I gave them two checks one check no.1670 for 1500.00 and check 1667 for 495.00 for which i have copies of and also i put 2000.00 on my chase credit.They never made contact with my loan company.Also my chase credit card company informed me that they tried and charge my card a second time for an additional 2000.00 without my permission but thank god my card was already max out and it didn't go through.I also have documents to support this accusation.They werent able to get my loan modifided so i want all my monies back please asap.I faxed a letter to office on 4.21.09 and have not heard from them they wont take my calls nor return any of my messages..

paul of West Hills, CA June 3, 2009

I was outside sales rep. working for the companey, I did not like the way they wanted me to do business, since all my clients where my previous clients who trusted me. I talked to the owner Mike, he fired me. Did not pay the money owed to me, more importantly all my clients are mad at me. Money owed to me is aprox.15,000.oo to 20,ooo.oo. I also have lots of clients which I sure would want thier money back if they could.

Marjorie of Concord, CA May 21, 2009

The company took 3,000.00, and promised to do a Loan modification. The Atty Anz and Associates was listed with the BBB and had a AAA rating. 3 months later no one answers phone calls, or even faxes. When they used to answer the phone all the time. Do not use them. Also Federal Loan Modification is advertising on this site. This company is a fake a scam. The atty they were operating under Anz and Associates number is disconnected. I have reported them to the Feral Trade Commission. Loss of money and no help recieved! Federal Loan Modification is advertising on this site! The company is a scam.

anamaria of altadena, CA April 28, 2009

On Nov 17th, 2008 I contacted Don Williams inquiring about having my loan modified. After some initial information he said that I prequalified and asked for 3k in fees. He stated that he should be able to not only lower my interest rate, but also lower my principal balance by 60k. I filled out the paperwork requested, and was told it could take up to 90 days. There was also a 100% money back gurantee if my loan wasn't modified. As time passed I was asked for updated information (and sent it) and was told that it was near closing. By April 23rd ( 155 or so days into it) I was fed up with no progress, no calls returned etc. I found out their physical address which took some effort after being hung up on by their employees time and time again. I went to the office and PHYSICALLY handed in my letter of termination to them and asked that Mike call me when he got in the office. I didnt' receive a call. I went in again the very next day and spoke with Mike. He said that he wasnt' giving me my money back because I failed to fax updated information according to his records. I in fact did fax over everything they needed when requested and told him that I had proof in my fax sent journal. He has refused to return my phone calls and/or return my money. I am now seeking counsel to get this company to own up to their scam.

Alex of Springville, CA January 23, 2009

Alex of Springville CA (01/23/09)
I called LMG to see if i qualifed for a modification loan. D. Williams took some info from me then called back the next day. He thought something could be done, he sent an Email with some forms i filled them out, sent them back by Fax with a check copy (1500.) One of two total 3k. In the forms was an agreement form and a payment for services form for Three Thousand Dollars.

During the weekend i change my mind on using his service. Called him after work told him i was thinking about cancelling we talked he said think about, if i still felt the same the next day he would cancel our agreement.

I called the next day cancelled also sent an Email asking to stop the process he seemed fine on the phone. The check for 1500. had been deposited. He made it understood that he was not obligated to return my check, but wanted me to be happy also so his company would look good, not just out for the money. Don told me it would take up to 30 days to send me out a check. I assumed no additional charges would be made to my checking account. But eight days later another 1500 was deucted. I call Don and ask about the deduction he said it was a banking error? He said send him copies of the echecks and they would issue a check for the second check of 1500. but i still needed to wait the 30 days for the first one.

Had to take a vaction day, spent hours calling between Don at the LMG and the bank. Had to close my checking account of some twenty years for fear that additional monies might be removed. All i have from Don at LMG is a check might come in a month? For now a phone call a couple of Emails have cost me 3000. I would perfer to know if that if Don at LMG his not going to return the monies taken from my account so i could decide my options. Thank you

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