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GreenPath Debt Solutions

Ben of Tijeras, NM April 29, 2009

Called a credit card company to contest a rate increase to over 29%. Their rep. transferred my call directly to their "non-profit counseling agency, 'GreenPath'". A man got on the line with me and dove right in to all my personal finance info and for over 1 hr. led me to believe he was going to help me figure out how to handle the credit card debt debacle I originally called about.

He wound up describing to me how hopeless my situation was and how the bank involved won't even talk about negotiating and then asked if I would like to hear about bankruptcy! We were on the speakerphone when the "couselor" started talking about our parenting skills when my wife started screaming at the guy and I had to cut the conversation short. I was so angry that I called the bank back to file a complaint. I wound up talking to another agent at the bank who negotiated with me on the spot a new interest rate of 4.9%! Our payments and terms were hugely improved and I'm back in the saddle. I think it's time for a class action suit!

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