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Elite Personal Search





Michael of Cambridge, MA November 2, 2009

I had the same terrible experience everyone else did. If you are smart enough (and lucky) to read these reviews beforehand - they are all true. Do not deal with this company under any circumstance. I dealt with Susie G at the Boston Office.

I also tried to cancel my payment within the 3 days and was ignored and re-routed. This was months ago, my money has still not been returned. I am not comfortable with their practices, I never went on a date, never had my pictures taken - I have just been trying to get my money back. I lost 6,000 and hours and hours of my time. And dignity.

Sean of Los Angeles, CA October 18, 2009

For three years, I went to different services and tried many different matchmakers to hopefully one day find my true life partner. I paid thousands of dollars and went to tons of meetings and interviews and still had no luck. Frustration eventually took over so much that I began to give up. I stopped banging my head against the wall and just accepted the fact that “I’m just not meant to be a married man”. Everyone has their main mission in life and I guess my mission didn’t involve a wife. My friends and family didn’t like this new attitude of mine and were not going to give up on me as quickly as I did.

A few weeks went by when I was told about this company from my brother. He told me about their HUGE success rate and how he knew two different cases personally of how they helped two of his friends find their soul mates. I thought “yea right!! I haven’t found a wife in three years of desperate searching and I’m not going to find her now”. It took two weeks of him bothering me about joining that I finally did just to shut him up and prove him wrong.

Once again, I went through another interview and paid a price, which in actuality was extremely lower than I expected. All the riff raff was the same as all the other companies I dealt with previously and I kind of had de ja vu the whole time. After all that stuff, I still wasn’t so confident in my chances. I was wrong. Almost a week later, I received a phone call from my matchmaker. She told me all about the three different girls she had lined up for me. To my surprise, they sounded GREAT. I obviously gave her the green light to set up the first date. After all, what did I sign up for?

To make a long story short, the first girl wasn’t what I was looking for, but the second girl was the kind of girl that I NEVER even dreamed of finding. Picture every kind feature you want in a girl put into one. Every external feature, every internal feature, every little detail that you usually look past because all the others balance it out in one four limbed person. The chances of finding that kind of girl, is about zero to none. I don’t know what made G-d give me something like that, but he did. I ended up marrying this girl and totally being proven wrong by my brother.

I’m embarrassed to say that for three years I had absolutely no faith. I gave up and became very depressed which is not healthy at all. I am so grateful for my brother and even more so for this company. Anyone who tells you that this service is a scam or doesn’t work, has no idea what they are talking about.

Wendy of San Francisco, CA September 22, 2009

I wish I'd seen this site before I gave this woman almost 5K to lie to me! L. del Don spent much more than the initially scheduled hour asking me detailed questions about the kind of man I want to be with. She is charming and beautiful and we seemed to have a lot in common, like girlfriends. I was specific about many things, including a man who was at least 6'2", under 55 years old, no children under 16, not balding or blond. (And other criteria - if you're new in town and paying 5K to meet the right person, you may as well be honest about what you really want!) Before I signed the contract, L. told me she had "five guys" who were looking for someone just like me. I signed happily. She scratched out the part about "1 match per month" and wrote in "first match within 1 week", because I was allegedly such a hot commodity.

After 10 days of nothing, she said she hadn't gotten my criminal background check back from the LA headquarters yet. So I called them - they'd sent it in 2 days. Then she said she was having personal problems, then business problems. I waited. Finally, I began pursuing her by phone. She rarely called back, and often would breathlessly say, "I'll call you back in an hour/tomorrow/tonight" and never do it.

Finally, I got her on the line long enough to insist she find the 5 guys who had disappeared. She had her assistant, who I've never met, send me "3 choices". Guess what? One was 61 "but acts young", the blond one had 2 or 3 small kids and the other was short. I called her VERY angry but polite. No response to several phone messages. No response to emails. Nothing. At all. Weeks pass.

I call the LA office and tell them I either want my money back or help finding the right man. A kind and gracious woman named Chrystina promises to take over my case. I feel happier, not trustful, but happier. She says "L. will call to explain." I wait. A few days later, Chrystina sends me a ruddy-faced blond man who is looking in the camera like it's his police mug shot.

I begin asking, demanding, in writing, email and by phone my money back. No harm, no foul. I send a certified letter asking for a refund by X date. Not even a call. I've owned my own company for 20+ years. A[n] [angry] off customer is lethal! I handle the inevitable occasional complaints ASAP. Not so at Elite. I filed for Arbitration today. I'm going to have my junior staff post my tragic story of deception in a minimum of 200 websites (OK, 199 after I do this one myself). I'm going to call all the consumer advocacy groups and TV studios I know. I'm going to get some press for them - not the good kind.

I hope you are reading this not to commiserate because you've already been burned by these scammers, but because you were thinking about putting your money down with them in the hope of finding true love. Honestly, DO NOT use these people! I am out 4900. I am willingly spending money and time on arbitration, advertising, planting my true story on every internet site we can can find, getting my existing media contacts to understand what a dishonest company this is and cover the story, on and on and on. What they are doing is WRONG and should be stopped.

Shawn of Dallas, TX July 13, 2009

I love this company. Ever since I joined about three months ago, I have had some pretty amazing dating experiences. This company isn’t some random low class dating service. They don’t talk a big game and not follow through. They are the exact opposite. They have kept every promise they made to me in the past three months. Whenever I was told that I would receive a phone call or e-mail to discuss the upcoming date, they did. Every girl they set me up with fit my requirements very well. The thing that I am most impressed with is the speed at which they work. Within a week of me being a member, I was already set up with someone. At this rate, I’ll be married in no time. P.S. Keep up the good work guys.

Karon of glendale, CA July 11, 2009

I joined Elite Personal Search in Jan 2008. My friend Janice was actually successfully matched through elite and is married to a wonderful man, so I decided to move forward with having the Elite matchmakers get to work for me.

I will be honest when I say that my initial experience with Elite was a little shakey. It took 2 weeks to schedule my initial matchmaking meeting and my first match was not presented to my until about 4 weeks after my start date. They did tell me this in my intial meeting with then, but looking back, I guess it just seemed like a long drawn out process. Then again, I was really ready to meet someone right away, that's why I went to them so it was probably just me being very impatient through the starting process.

It took Elite a 6 months and 5 actual matches to introduce me to Brian. Brian is amazing. This is really incredible because I spent a ton of money with Elite and I was so skeptical that it would work and it did! We are still so in love and plan to marry on June 17th, the date of our first date. He is definitely everything I was looking for and then some! He treats me like a princess and he is my prince.

I am not going to lie and say that it was a fabulous process from start to finish, there were some difnite bumps in the road and some bad matches, but then again, it far exceeded my dating experience meeting men on my own or through the dating sites (NEVER AGAIN, YES!!) I think I forgot how horrible it was trying to meet men on my own, that I figured because I paid for a service, it should just happen immediately and every person I met would be close to the love of my life and that was not the case.

Be patient through the process and understand that your prince or princess will come over time. It worked for my friend, it eventually worked for me and I know that it will work for you too. Even though my experience with elite was shakey at first, I am so very happy and I owe them everything for introducing me to Brian. Thank you to my fabulous matchmaking team Verenia, Ingrid, Jen and Melissa!

Shannon of denver, CO July 10, 2009

Elite Personnel Search is an online scam. Elite is suppose to b a professional matchmaker. I have paid nearly 4000 for absolutely no results and no real attempt on their part. I found Elite online and I didn't even finish the online form but a Kim Brady called me anyway to come in, so I thought I would try. I paid 3000 up front plus 400 for professional pictures that they required of me and then three more months of 325.00.

Elite Personnel Search has been a total waste of money. After 6 months and THOUSANDS of dollars, they have not come up with a single match. In this 6 months, they only called twice with possible matches that were so off the mark that it was offensive. Then insult to injury, their accounting department called wanting more money and wonderd why my CC rejected their charge. They have threatened me with creditors and trying to ruin my credit because I refuse to pay for them more money. Their resources of dates are apparently slim and none. It would be one thing if they had shown me at least 1 candidate per month, but they couldn't even come up with more than two in 6 months.

They mat try to claim that I'm too picky but they haven't even come up with candidates for me to reject. I just recently logged into Match just to look around and saw the same two guys with the same bad photos. They weren't even a 70% match. It looks like I'll have to sue to get my money back and to keep them from ruining my credit.

Loraine of Santa Monica, CA June 28, 2009

They claim to be a match making service with in depth interviews and questionnaires, not a "dating service". They charge 7,000 and insist you get a head shot from a photographer. I had to have my lawyer ask for my money back. They paired me, a left wing foodie with a raw foodist and a right wing conservative, among other gaffs.

Randy of Eugene, OR May 3, 2009

I read a couple of bad reviews and was skeptical at initial stages. I had gotten into such a mess with previous matchmaking companies that my faith was shaken. They promised me one thing and what I got was something else. No match at all. I was out there in the dating world looking for a long term partner and I think I just arrived at the right place after meeting the staff. I already had in my mind the image of the girl I was looking for. Good it helped the matchmaker prepare the compatibility report. From the first intro, I knew that my requirements are looked into. It took a year of dating before I found something solid. I must have went through 8 women before I met Katie. It was during this time that I realized where these negative reviews were coming from. It was from people that were not willing to wait it out. From people that just were not willing to work with the company matchmakers. Well I did and I thank them for their help.

Judy of Campbell, CA March 5, 2009

I signed up and paid 5,000 to meet men within 50 miles of San Jose California, between the ages of 50 and 60. The contract promises to introduce me in person to 10 eligible men in accordance with my specifications over the 12 month period starting October, 2008. To date, I have not met a single man in person. The possible matches sent my way were not within my age, or geographical range. The one who seemed at all possible lived in Tiburon (125 miles at least from San Jose) and he didn't bother to show up for our dinner date. The contact looks solid, but this is a real scam.

I can't afford to lose 5,000 and get NOTHING in return. I would like at least half of my money back. They take no calls at Elite.

Lynn of Palo Alto, CA February 17, 2009

I would like to share this court experience about suing Elite Personal Search. I signed contract with Active Single LLC / DBA Elite Personal Search about two years ago. They claimed they were local in San Jose, the sales rep. named Louis promised me they would have local office and local people (esp. him) would work with closely me to find my life time partner. He spent 2 hours explaining how wonderful their services are.

Well, hoping someone could do what they are paid for, I paid them 7900 for a 18-month service, which Elite claimed to be the lowest rate they had. Elites San Jose office was closed one month after the interview and Louis never contacted me after taking my money. During the past 2 years, they never set up any date for me yes, 0 date for two years. I complained but their management never cared to respond.

I decided to take it to Santa Clara small claim court to look for justice. Elite flew somebody to the bay area from LA to attend the court. Before we stood in front of judge, a mediator talked to both of us, Elite agreed to offer 1500 plus another two-year extension of the contract. The mediator used to be a contract attorney, he said the contract would make me look really bad, because there is a non-refundable? term, so I may leave the court without getting anything. I wanted to know what the court would do, so decided not to take that offer. The mediator was right, the court ruled that Elite did not owe me any money.

I want to say to all who have not signed Elite Personal Searchs contract, peoples complaints on this website are true. More importantly, if you sign this contract with Elite, you are throwing your money away and without getting any protection, not even from court!!! Why? Because Elite spent their money on the attorney fee to draft a contract which will NOT be reversible UNDER ANY CONDITION. Although I lost the case, I am glad I did it. if more people go to court and have our voices heard, it will cause Courts attention.

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