Complain about a product or service

Jeep

Save up to $379 on Your Auto Insurance. Compare Quotes from Top Providers Now! Find the Best Deal and Apply! - Adv.

Jeep News • Jeep Cherokee Stalling Problem Persists • Chrysler Expands Jeep Stalling Recall • Limited Recall to Repair Jeep Stalling Epidemic • Jumpin' Jeep Injures Two at Minneapolis Car Wash • Jumpin' Jeeps Ruin Lives, Destroy Property • NHTSA Probes Jeep Wrangler Stalling Problem • 2006 Jeep Commander Named Worst "Blind Zone" Offender • More Trouble for Popular Jeep Grand Cherokee • Jeep Grand Cherokee May Suddenly Accelerate, Connecticut Charges • Hot Seat Recall for Jeep Grand Cherokee --- Complaints • Unintended acceleration • Wading depth • Other problems --- Recalls • Jeep Wrangler, Dodge Nitro Recall • Jeep Liberty Suspension Failure Recall • Feds Expand Jeep Liberty Probe • Hot Seat Recall for Jeep Grand Cherokee • Jeep Wrangler Investigation --- • More about Chrysler

Jeeps look good but under that brawny sheet metal, they're Chryslers.

Diana of Apopka, FL February 3, 2010

The regulators in my 2006 Jeep Renegade are broke. I had two replaced regulators at a Chrysler Dealership and they are now broke again. I only have 1 window that operaters now. When the regulators are broke, all a thief has to do is press down on the broken window and break into my vehicle. When is there going to be a recall on this matter.

Kevin of Torrington, CT January 29, 2010

Call dodge about the rear axcle seal that leaks after it has been fix. They told me that it's not their problem. I told them this is my second time fixing the same problem. I need them to recall my 2004 jeep so that they fix it

Mindy of Tempe, AZ January 24, 2010

On Sunday December 20th 2009 at 4:00, my 2008 Jeep Wrangler Unlimited with 12,000 miles on the odometer "died" on Interstate 17 45 minutes south of Flagstaff AZ. This is the middle of nowhere. Along with my husband and me were our 17 month old son, 4 year old daughter, our dog and luggage. We were renting a cabin outside of Flagstaff (2 and a half hours from our Tempe, AZ home) until December 24th. We had the Jeep towed to Planet Jeep in Flagstaff AZ where it remains today awaiting repairs. It seems that due to faulty manufacturing, the vehicle requires a new engine along with several other parts. The repairs are 100% covered by warranty.

How long will this take? No one seems to know. It's already been a month. In the interim, we have had to rent a vehicle which Jeep should be paying for. They are responsible for manufacturing a faulty product which had caused my family a tremendous inconvenience. We were approved for a rental car for 12 days and after the 12 day period; we were informed by Planet Jeep that in order to have the rental extended, we, the consumers, would have to call Jeep (Chrysler Corp) directly. It took 4 phone calls to finally get Brandon (this is the only person who has the authority to approve rental reimbursement) to speak with me. He approved an additional 7 days of vehicle rental. He could not possibly approve vehicle rental until the repairs were complete. We were told to call back - which we did - we left messages - we asked to speak to a supervisor and were told that one would call back - they never did. We are at the mercy of these incompetent morons. Honestly, all I wanted was my rental car paid for while my Jeep was being repaired.

Mary of Charlotte, NC January 14, 2010

I own a 2006 Jeep Commander. I have experienced stalling two times while driving down the highway. While driving along, the car turned off leaving me with no steering control. I had to put the car in park, turn it off, and re-start the car. This week-end, I was involved in a four car accident because the Jeep failed to slow down with me pressing on the brakes as hard as I could. I had not experienced any previous problems with the brakes and had just slowed down a minute or two earlier. Traffic slowed down and the car in front of me braked. I attempted to brake, pushing as hard as I could but my car did not slow down. The result was a four car chain reaction collision. I was charged with failure to slow down.

Kelsey of Oakhill, VA January 9, 2010

My parents bought me a demo 2006 jeep liberty in 2006 when I was 16, it had just under 500 miles on it. Within the first 6 month the window made a grinding sound and then fell down. The dealership replaced it. Just shy of my warranty expiring I had two more windows break in the same way, my father forced the dealership to change all of the regulators to ensure this problem wouldn't happen again. Just a few months ago I had another window break. I was just out of the time warranty but under the mile warranty but that didn't help me. The dealership told me they couldn't fix it without ordering a new window, that cost me 400. They also charged me 182 for their service. It was just under 600 for a problem that is widespread in all 2006 jeep liberties. The man working at the dealership told me this is a huge problem that Chrysler is ignoring. I am a college student, I can not afford to dish out 600 every few months to fix a poor-quality manufacturing part. Replacing the regulators is not working. I am living proof to that. Chrysler needs to recall this model and make.

Sharon of Chelsea, MA January 6, 2010

Speciically, this is the worst Jeep I have ever owned and I have owned 4 other Jeeps. The light on the dash board that indicates problems with the tires stays on constantly. In fact, this past August I went for my yearly sticker and the intake worker Courtney at Grava Chrysler/Jeep said they could not give me a sticker unless I got two brand new tires for the rear. Because the tire light was constantly on, I thought the new tires would correct the constant light. The car had about 21K miles on it. I don't drive all that much. I purchased the Commander for peace of mind in the winter months.

The replaced tires were the original tires. So I paid 300.00 for two new tires to get a sticker and to hopefully make the dashboard light go out. I hadn't got a mile away and the dashboard tire light was back on. There is a problem with the air conditioning motor (per Courtney at Grava Chrysler/Jeep. I have tried to have this problem rectified but both times Courtney told me the part was on order and she would call me when the part came in. When I checked back with her, the part hadn't come in and she stated that she would re-order it. I never got her call so my air conditioning/heating unit in the Commander still sounds like it has gravel in it.

My most pressing problem right now is the on and off stalling of the engine. I can get in the car and start her up and drive to the store. I'll come out of the store and the car won't start. When this stalling occurs, it seems as though the something wrong corrects itself because the car will start after sitting for a couple of hours. Meanwhile, depending on where I am I have to either walk home, have someone pick me up or take a taxi home leaving the car where it is. This has happened on numerous occassions and is still happening.

In fact, when I go to the store, the doctor, etc. I either leave the car running with the doors locked so that I won't get stranded or I leave it home and take a taxi. The last car stalling event took place yesterday, 1/5/10. I took my grandson to school in Revere, MA., the next town over. The car started fine. But when I tried to start the car after dropping my grandson off, it wouldn't start. There I sat in 20 degree weather in a stalled car. I finally walked to my daughters house about a 1/4 mile away. I have called AAA on a couple of occasions when the car stalled. The tow truck driver said it's probably my starter. I recently read about the problems other folks are having with this stalling issue. Believe it or not, I thought I was the only one experiencing this problem. My Jeep has not stalled on me while I was driving. When I first got the car there was a seatbelt recall. That was completed.

Stephen of Keithville , LA January 6, 2010

I own a 2004 Grand Cherokee and have had the window regulators (3) of them replaced under warranty and now I have had to replace one that they replaced just over a year ago. They couldn't show me what failed other than to say they go bad. I took the one they replaced and it showed no sign of failure. I've been reading that this seems to be a common problem.

At almost 500 a wack I can see why they won't admit they have a problem with these regulator assemblys. I what to know how many more time will these units go out? I OWNED A 2000 JEEP CHEROKEE AND NEVER ONE HAD THIS PROBLEM. 488.00 AND A HALF DAYS WORK

Randy of Bossier CIty , LA January 4, 2010

I have a 2004 jeep wrangler. I have replaced the window actuator and motor in the front left door. Now i am replacing the back window actuator. There is a problem with the design. After looking on the internet and seeing how many people have had problems, i wanted to voice my problems.

kevin of cypress, TX January 4, 2010

jeep windows drop and shatter; the cheap plastic parts they used will not hold up. Googled the problem, it is wide spread. There should be a recall.

Guy of Stockton, CA December 24, 2009

2006 Jeep Liberty windows failing to stay up, regulators bad, repaired rear windows(both)mid year, now front driver window fell driving down on freeway drive to Sacto, talk about cold surprise! Stopped at my mom's house to try and fix!! pliers and duct tape, window up but not fixed. I see forums about regulators failing at a regular rate. Seem to be a major flaw with design and there should be a recall to fix massive problem with windows. Where is product/manufacture value if it does not last.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |