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Jeep News • Jeep Cherokee Stalling Problem Persists • Chrysler Expands Jeep Stalling Recall • Limited Recall to Repair Jeep Stalling Epidemic • Jumpin' Jeep Injures Two at Minneapolis Car Wash • Jumpin' Jeeps Ruin Lives, Destroy Property • NHTSA Probes Jeep Wrangler Stalling Problem • 2006 Jeep Commander Named Worst "Blind Zone" Offender • More Trouble for Popular Jeep Grand Cherokee • Jeep Grand Cherokee May Suddenly Accelerate, Connecticut Charges • Hot Seat Recall for Jeep Grand Cherokee --- Complaints • Unintended acceleration • Wading depth • Other problems --- Recalls • Jeep Wrangler, Dodge Nitro Recall • Jeep Liberty Suspension Failure Recall • Feds Expand Jeep Liberty Probe • Hot Seat Recall for Jeep Grand Cherokee • Jeep Wrangler Investigation --- • More about Chrysler

Jeeps look good but under that brawny sheet metal, they're Chryslers.

Todd of Lynchburg, VA February 22, 2010

I have a Jeep wrangler 4dr ulimited X that I ordered when I saw those adds for the jeep. After being told that I would take only 2 months to complete. Well it took almost 4 months for them to finish and even then they stated it was dropped off at wrong location. So the first snow in Virginia I went to place in 4wd and noted that the jeep would not move. Took back out of 4wd and still nothing. Had to have towed to local jeep shop. Was told Jeep installed cable wrong.

So at 20,000 miles I had the "Death Wobble" on I81. I was able to stop vehicle somehow but had a 18 wheeler blowing his horn and almost hit us. Took Jeep to shop and they stated because I placed a 3 inch suspension lift that is what caused it. Had the lift gone over with a rep from BDS and noted no problems. Jeep replaced the stabilzer and stated that fixed the problem. They never even test drove the vehicle after the repair. Took Jeep to the Jeep Doc here and he stated that I needed a larger stablizer to only get ride of that wobble to a certain point. He was right but still at 55 it shook like a quake. So back to the dealer. they took the jeep in and then told me I had 3 bad tires that it had nothing to do with the lift. Kinda weird they change their story.

The way I see it Jeep doesnt want to back their product even if out of warranty. Just like my radio. It has been replaced twice and needs a new one but service manager stated that they could not replace for free out of warranty.

Damien of victorville, CA February 18, 2010

When our vehicle was barely 3 years old and just past the warranty cut o, the mechanism for our drivers rear window went out. It would no longer function or even hold in an upright position. The price to replace the mechanism was beyond our means, so we tied the window up. Then within a year, the rear passenger window also went out. Now a third window in our vehicle has given out. These are all clearly made with faulty materials but the company refuses to recall the part or repair it because it is out of the 3 year warranty zone.

John of Valencia, CA February 16, 2010

This takes place several years ago, to be exact 1995. My wife and I bought a Jeep Grand Cherokee Laredo 4 W/D. About three months after purchasing the vehicle, we took it in for a problem. We describe it to the dealership order writer that the car would not go into gear after stopping at at a red light or stop sign and it would take few seconds before it would go into gear and only after a sudden jerk.

At that time it was under warranty and it was taken care of. four months later it did it again, this time my wife was in the middle of an intersection making a left turn and when she need it to go the jeep would not go, at this time all vehicles from her left had a green light and started to approached closer at high speeds and finally the jeep went into gear after a strong jerk, by then she was shook-up as cars cars were all honking not knowing the situation.

Dealer again fix it under warranty. At 16,000 or so miles, the jeep did it again, this time I was informed that I need a whole transmission overhaul and the warranty was not going to pay for it this time. I talked to the service manager who ask me to talk to Chrysler reps. and Zone supervisor after informing them it has been an ongoing problem, a meting was set. 3 days later I was the only person sitting there with the service manager of the dealer, we waited over 2 hours and they never show up or called.

I left with nothing to go on, except that he would call me with another appointment as soon as he could get in contact with them. I told the service manager to go ahead and fixed the jeep and hoping that they would end up paying for the 1800.00 bill. He said they should. Well, yes you got it! They never set any appointment or want it to discuss the problem. The Service manager and manager of the dealer would not speak to me. Yes I had the Transmission done 3 other times for exactly the same problem, 6 times total.

Funny thing I knew of the problem from other jeep owners who had scary and danger stories like my wife's and reported them, but never did the government step up. Then came other factor, all along I paid between 1900.00 to 2100.00 on repairs until I met this local mechanic who told me they all had taking me for a fool, that all the dealer was doing was replacing a faulty switch that controls the shifting, Price for the repairs with my new mechanic 80.00, yes he still works on my cars to this date.

I wrote this because with the Toyota deal I somehow stumble into this site about jeeps, I can not believe jeep never had and probably never will have any integrity on their products.

David of Denver, CO February 16, 2010

The problem with my vehicle is with the warranty work that should be covered by the factory warranty. I own a 2008 Jeep Wrangler (Rubicon model). Here is a brief history of the vehicle:

At around 10,000 miles the Jeep developed squeaky throw out bearing in the clutch. The Jeep was taken to the dealership it was purchased at (Medved in Wheat Ridge) and the warranty was honored with the repair being completed in a day or two. At ~12,000 miles I was on a trail in Colorado and got stuck in a snow drift, with axles locked the u-joints in the front axle failed causing the axle yoke to break, the vehicle was limped off the trail and 5-10 miles to the nearest town. Jeep roadside assistance was called and the vehicle was towed to the same dealership.

The incident was explained and an inquiry was made about warranty coverage. The service department claimed that the Jeep had been abused because they could tell that the vehicle had been off road, thus it was not going to be covered under warranty. After a day of arguing I accepted that it was not going to be a warranty issue and did not want to have the repairs done by the dealership. I retrieved the jeep, ordered axles and installed them in the garage in ~3 hours. Sadly I have not been on a trail in the Jeep since.

A few months ago I was having regular maintenance performed at GO Jeep in Golden Colorado. They found that during my visit to Medved regarding my broken front axle the Chrysler representative and the dealership blackballed my jeep from any coverage offered by the factory warranty citing abuse of the vehicle (I was not informed of the discontinuance of the warranty by Medved). Now the entire vehicle warranty is void. While discussing the situation with GO Jeep they were able to talk to the Chrysler representative and get the vehicle covered on a case by case basis.

At around 27,000 miles the fuel tank began to overflow whenever it was filled up (a bad vent line in the filler neck). I took the jeep in at 31,000 miles (Work took me and the jeep to Montana and ~2200 miles the previous month) and they agreed to change the fuel fill line under warranty. Two days later the clutch went half way to the floor before catching (I had driven it the day before and was fine). I called the dealership and told them, they said to bring it in. The problem was a leaking slave cylinder in the bell housing saturating the clutch with hydraulic fluid. I asked if it would be covered under warranty and the dealership said that it should be. While trying to get the repair approved the Chrysler representative told them that this vehicle cannot be repaired under factory warranty and not to call about this vehicle ever again. After explaining the situation to the service manager he attempted to get the repairs approved and could not, he did the repairs for 500.00 less than quoted because of the situation. However I still paid 1200.00 for a repair I feel should have been covered by warranty.

The issues I have been having with my Jeep should have been covered by the warranty with no questions asked. The slave cylinder and the fuel tank have nothing to do with a broken U-Joint. Due to the warranty being voided I have no warranty on any problems with the vehicle mechanical or not. If Chrysler felt that it needed to void a warranty, a note should have been made that the front axle is no longer covered but the rest of the vehicle should still be covered. Due to this issue I have paid for repairs and I fear I will not receive the appropriate trade in value for the vehicle. Chrystler customer service is unable to help with the issue and the district manager will not contact me.

George of Montebello, CA February 11, 2010

My 07' Jeep Wrangler has stalled on me 5-6 times in three years with the dealer (which is now out of business) not resolving the problem. The last time it occurred we were driving on a slight downward slope on Garfield Ave. city of of Commerce, when the car stalled and three cars avoided me from behind.

We have called, sent letters to Chrysler to no avail. They keep asking to take it in at our expense, but we are done with that. We have showed good faith and honored our contract. Chrysler does not understand the magnitude or severity of this problem.

Katie of Savannah, GA February 10, 2010

My grievance is twofold; the first part is, unfortunately, fairly common with many people experiencing the same thing as I have. The second part however, I hope you will find as unbelievable as I do. PART 1: I own a 2007 Jeep Grand Cherokee Laredo, bought brand new from Hoover Chrysler Jeep of Savannah. At 20,000 miles I started having intermittent problems while I was driving, with dash lights coming on randomly sometimes not going off and the transmission acting funny, rumbling and not accelerating. The dealership would reset the dash lights without explanation.

As time went on the intermittent problems became more pronounced. All of the dash lights come on and go off immediately sometimes one or two stay on, most frequently the ASP and tire traction lights. These lights usually go out with the rest of the dash lights on the next occurrence of them flashing on and off. Now at the same time the dash lights flash off my jeep completely loses power, the headlights, radio, and a/c turn off and the engine stalls, a second later the dash lights up again as the engine restarts itself. On separate occasions my jeep has refused to accelerate, no matter how hard I pressed on the gas pedal.

These problems are very random, always occurring while I am driving anywhere from 15 miles per hour to 55mph. Occurring most frequently on the highway. The frequency has increased but is still very inconsistent, although it has never happened while driving for the first time that day. It's usually on my way home from work or errands after work. And it almost always happens more than once in a row.

The dealership acknowledged the problem and replaced my PCM but the problem reoccurred as soon as I left. Since then, the dealership has told me that there are no codes in my computer and they cannot recreate the problem. Therefore they cannot fix it. This was the response after they had my jeep for 27 days. No further action was suggested. I called Chrysler directly and they recommended I get a second opinion which I will certainly do, after the way my jeep was returned to me I don't plan on ever using Hoover Chrysler again.

PART 2: When I picked up my vehicle I was irritated because I dropped it off on full and it was returned to me on empty with the tire pressure light on, grease prints everywhere and it smelled horrible! Imagine my irritation at finding that the cause of the horrible odor was that someone had been smoking in it. There were cigarette ashes everywhere and a cigarette wrapper on the driver's side floorboard. My car had previously never been smoked in.

As if that wasn't bad enough, the next day I opened the backdoor and found that they had left a DIRTY BABY DIAPER on the floorboard. I called the service manager who indicated that he was driving my jeep but doesn't smoke and that he needed to find out who else had been driving it. The mechanic I spoke to when picking it up had previously indicated to me that he had been the one driving it.

When the service manager called me back he stated that no one admitted fault but the man responsible for detailing vehicles and delivering parts had driven my jeep and offered to detail it for me. Why was the car washer/parts deliverer driving my jeep? How do they not know who all was driving it? Does the dealer's policy allow smoking and transporting your family around in customers' vehicles? Even better, does the dealers insurance cover this?

They next day they picked my jeep up to detail it and returned it--they had cleaned the outside and put air freshener in the a/c vents but didn't even touch the inside! It still reeks of stale smoke and the ashes are still everywhere. I guess I shouldn't have assumed that my complaints of cigarette ashes and odor were enough to indicate I wanted the INSIDE cleaned.

The service manager had me bring my jeep back again today but I am sure that the service will be as substandard as it has been in every other instance. The time and gas this is costing me--not to mention the miles I can't afford to put on my malfunctioning vehicle is outrageous. All topped off by the fact that they cant even fix my jeep.

Pennie of Roanoke, VA February 9, 2010

I have had a '00 Grand Cherokee for about 3 years now, I have talked to some other owners, the Clock springs seem to be notorious for going bad in these Jeeps (in the steering wheel for the airbag) Not only is this an issue but I am having issues with the taillights, I keep having to replace the socket(s) for the brake/running light. These sockets coming new from the dealership keep burning out about every 2 months, the brake light will not work when the lights are on. pending what side is burnt...they only cost 8 each, but after you do this so many times it starts to ad up...Nobody can give me a strait answer on what might do it without a 75 an hour inspection.

Rayeann of Meansville, GA February 8, 2010

Have a 2006 Jeep Wrangler Right Hand drive, built and sold for Mail Delivery to USPS employees only. This vehicle has had repeated problems starting at 4000 miles. Every time I have taken it to be fixed, the repairs have been blamed as a result of delivery of mail, which it was advertised and sold for. My AC control has been replaced more than 4 times, my transmission went out less than 1000 miles out of warranty. I had asked Chronic to check this transmission on two separated occasions while under warranty and they found no problems. My molding surrounding my front windshield has been replaced 2 times and is hanging down now as a result of sloppy workmanship. the door knob which they replaced is coming out again, because it was not properly fixed. The part that holds the door strap on was damaged at the dealership and I told them about this, they said it was not and would not fix this. They have not shown the ability to fix this vehicle properly or diagnose problems which they should be able to do.

Yvonne of Sherman Oaks, CA February 6, 2010

We have a 1998 Jeep Grand Cherokee, it has 130,000 miles. In the past 2 months we have had problems of the car stalling, when we idle at a light or stop sign, intermittently. There are times where we start to accelerate, either at the start of a drive or after waiting for a light to change, and the engine will not respond. It stutters.

there are times it will restart immediately and others where there will be a couple of tries. There are times when it does have a smell of gas. Just today as I was idling and letting out a passenger, they had commented that it smelled bad at the rear of the car. possibly some type of exhaust. problems can never be recreated for the repair people. The consequences of these stalls and repeatedly restarting will probably have a domino effect on other parts of the engine.

Charlotte of Memphis, TN February 5, 2010

On December 24, 2009 I was driving my 2006 Jeep Grand Cherokee in heavy rain. I drove through some water and it quit. It was raining extremely hard. I had to have it towed to my house. My son is a Honda mechanic. He advised the engine was hydrolocked. Another mechanic looked at it and said it was hydrolocked. I had it towed to an independent shop. At first he advised it was hydrolocked and he would talk to the insurance company. Then he advised it was not water and did not know what caused it.

Then I talked to the dealership, Gossett Chrysler Jeep in Memphis, TN. The service advisor told me it was hydrolodged. it was a common occurrence and insurance always covered it. The State Farm adjuster called the independent shop and told him I was having it towed to the dealership. (None of her business.)I had it towed to the dealership. The service adviser advised it was not water but advised I would have to pay to have it torn down to see if water caused it.

State Farm advised the same thing. They advised it would take one day to tear it down and they would call me that day. They waited three more days. They advised it was not water and they did not know what caused the problem. The starter is damaged, the water pump and the engine. The engine has the first piston broken, numerous valve springs and the block is cracked. They wanted 10,060 for a new engine. The dealership advised it had a 36 months/ 100,000 mile warranty on it. After weeks of communication, they advised they would pay part and I would have to pay 5,500.

Last Thursday, January 28, I sent an overnight letter to the CEO and Chairman of the Board. Today I received a call from Mike F., Chrysler home office. He advised he thought the offer from the dealership was fair. He advised that the new engine would have a 36 months/36,000 mile warranty. I told him the dealership advised it would be 100,000 miles. He advised that no Chrysler/Jeep engine had a warranty of 100,000 miles. I told him that no one knows what caused the damage, but everyone knows it is not water. I have 23 payments with Chrysler Financial left on the Jeep.

F. advised that I should have purchased the extended warranty. I told him, they wanted 150 a month for 5 years and that was too much. My Jeep lost power in water in July and October. It felt like the power steering belt got wet, but I was able to gain control. I have noticed other 2006 Jeeps had lost power after reading complaints on the internet. I am paying for a rental vehicle, which State Farm said they would pay. Then she changed it, saying since they were not paying for the repair, she would not pay the rental bill.

I have been a State Farm customer for approximately 35 years and never filed a claim. I am a senior citizen and have a line of duty disability pension from injuries while a police officer. It was not revealed to me that my Jeep has a Mercedes engine and transmission and a European battery in it, when I purchased it. I had to have it towed when the battery quit because European batteries can not be jumped. This vehicle is not safe for a woman to drive. It is not safe when it rains and it can't be jump started. My Jeep has been in the shop for nearly 2 months and no one knows what caused the problem. I have been in a rental vehicle since then. It is not a safe, reliable vehicle.

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