Complain about a product or service

Centennial Chrysler Jeep

Centennial

Stacy of aurora, CO August 26, 2009

I bought my car one year ago. New. I have been trying to get the GPS unit to work as a GPS unit. To find specific addresses or locate by a specific name. Neither of these functions work. During the process of trying to figure out the problem Chrysler went bankrucpt and the dealership I had been working with went out of business.

I had to start all over with a new dealership (this is the one I actually bought the car from) The GPS has been replaced three times. The most current dealership has said they can do nothing and it is not their responsibility. I have also been working with the corporate Chrysler people as well. They have not been helpful in the regard they say the dealership must fix it.

Regardless I have been trying to contact the manufacturer of the GPS and find out what we can do. Neither car companies have been any help with this. I just want the GPS to work as a GPS and find addresses and specific companies. I paid extra for this feature and I would really like it to work. I have spent a year of my time-many days sitting the in the service center of the dealership and nothing is resolved.

Report Your Experience
If you've had a bad experience -- or a good one -- with a consumer product or service, we'd like to hear about it. All complaints are reviewed by class action attorneys and are considered for publication on our site. Knowledge is power! Help spread the word. File your consumer report now.

Follow us on Twitter.

Back to the top |