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Consumer Affairs

It Pays To Carefully Read Your Bank Statements

Banks rely more on automation to save money these days, but when machines begin making account calculations instead of humans, a growing number of customers have begun to question the results.

The New York Times reports some customers using an Apple iPad to access Citibank's online bill pay are being charged twice for some transactions, essentially paying the same bills twice. It apparently stems from a bug in the bank's iPad app, according to a bank official interviewed by the Times.Read More

Feds, States Reach $25 Billion Settlement With Mortgage Servicers

Federal and state officials have finalized a landmark $25 billion  agreement with the nation’s five largest mortgage servicers over foreclosure abuses and fraud, and unacceptable nationwide mortgage servicing practices.

The deal represents the largest government-industry settlement since a multistate deal with the tobacco industry in 1998. Under the agreement, Bank of America, Citibank, JP Morgan Chase, GMAC and Wells Fargo, have agreed to pay a combined $25 billion.

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Property Tax 'Consultants' Thrive in a Gloomy Market

Connecticut is the latest state to look into services that claim they can help homeowners save money on their property taxes. Companies that claim to be expert property tax consultants have been doing quite nicely in an era of plunging real estate values but consumer protection officials in several states warn that many of the services do little or nothing to earn their fee.

Texas, California and other states have also cracked down on mass mailings and Internet ads claiming that co...

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Report: Little Science Behind Online Dating Sites

Unheard-of just twenty years ago, online dating is now a billion-dollar industry and one of the most common ways for singles to meet potential partners. There are now hundreds of dating sites, all promising to help their clients meet the person of their dreams.

While some people find happiness with an online romance, many more do not.

“My sister paid for a three-month membership for me as birthday gift,” Mary, of Denver, Colo., told ConsumerAffairs.com. “I was co...

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Sierra Club's Role in Natural Gas, Solar Projects Raises Questions

Environmental organizations portray themselves as being single-minded in their quest to defend the natural environment against harm from human development, but the reality is often far more complex, as recent disclosures about the Sierra Club make clear.

Critics -- and many club members -- are fuming over the disclosure that the Sierra Club took more than $26 million from natural-gas giant Chesapeake Energy Corp. to help fund its campaign against coal-fired power plants at the same...

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